Internet Telephony 2003, Miami Presenting at Internet Telephony 2003, Miami

The Leading Trends in Internet Telephony Mr. Robert Flood, Founder PingTone Communications Inc. www.PingTone.com

Historical Perspective of Landline Telecommunications Serial Switched Digital Telecommunications Hierarchical Structure Single End Office Local, Regional, Area Tandems Centrex and Trunking Services Integration through Slow Speed Non-redundant Routes Quality Maintained by Denial from Fixed Bandwidth Network Services Only Provided on Managed Networks Significant Infrastructure Restricting New Services

The Dawning of Internet Protocol for Voice Transmissions 1996 ICG Launching of Nation wide VOIP Long Distance Network Technical Benefits Sought Reduced Transport Cost for Compressed Voice More Efficient Utilization of Bandwidth No Service Denial Due to Congestion, Only Degradation

Understanding the Difference: VOIP vs. IP Telephony Voice Over Internet Protocol TCP/IP vs. Public Internet “Packetizing” of Voice in the Core of the Network Serial Digital Voice In and Out Limited Signaling Benefits Limited Applications

The Promise of Internet Protocol An IP Appliance Independent of Function Flexibility Economic Integration Application Rich Defacto World Standard

Delivering the Promise of IP for Telephony An IP Appliance Flexibility Economic Integration Application Rich Standardization Opportunity

The Dawning of IP Telephony Telephone as an IP Appliance August 2000 PingTone Founded to Exploit IP Telephony Complete Managed Telecommunications and Data Flat Rate Bundled Communications Services Delivering on the Promise of IP for Converged Communications

Impact of IP Telephony on Business Communication Very Long List Supplying All of the Functionality of Incumbent Services Traditional Suppliers Suggest Not Ready for Prime Time Most Important Point is IP Telephony is Being Delivered NOW and Delivering Toll Grade Quality

Benefits Hard to Rank Remove New Functionally Restrictions Single Wiring Harness for All Communications Personal Computer Telephony Integration Highest Performance for the Available Bandwidth Flexibility Reliability Scalability

Still More Benefits Cost-Effective End User Administration End User Installation Minimal Physical Provisioning Disaster Recovery Realistic Unified Messaging

Leading Applications Disaster Recovery Integrated Click to Dial “Hoteling” Legitimate Unified Messaging Customized Phone Screens

Analysis of Future Trends Worldwide Corporate VoIP Market Corporate IP telephony minutes growth will be driven by VoIP VPNs, IP Centrex, IP-PBX services (IDC) Source: IDC (Dec. 2000)

Analysis of Future Trends Market Movement } IP PBX Sales Source: Gartner Dataquest (May 2001)

Analysis of Future Trends IP Centrex Will Command 16.7% of Total PBX Installed Lines by 2004 (IDC) Source: IDC Converged PBXs Move Forward: Market Assessment and Forecast: 2000-2004, Feb. 2001

Analysis of Future Trends Clearly Integrated IP Telephony is the Direction Delivering the Promise of Internet Protocol New Methods of Service Delivery New Products Cheaper, Faster and Better And More Important Available NOW

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