Programme Review Directorate of Quality Promotion QP_DN

Quality Definitions Excellence Fitness of and for purpose, Value for money Transformation (i.e. developing the capabilities of individual learners for personal enrichment as well as the requirements for social development and economic and employment growth). Directorate of Quality Promotion QP_DN

Programme Review Purpose Premised upon a reflective, diagnostic, and continuous improvement attitude It requires a programme group to make self-judgements regarding all their teaching and learning, research and community service activities in a critical but constructive manner Signals their intentions to remedy any identified weaknesses and improve practices. Directorate of Quality Promotion QP_DN

Reflective Practitioners Programme Review Our Approach Why do we do what we do? (Do we have a comprehensive understanding of what we are, or supposed to be, doing?) Why do we do it in a particular way? (Do we do the right things in the right way?) How well are we doing it? How do we know how well we are doing? What can we do better? (Do we really achieve what we set out to do?) Reflective Practitioners Directorate of Quality Promotion QP_ DN_ Framework Presentations_ 2004/09/13

Output and Impact Review Enablers Results Input Process Output and Impact Review Enablers Results Leadership Fitness for and of purpose Vision, mission, strategic goals Management (planning) Improvement mechanisms Customer & Market Focus Programme Design Student recruitment, selection, access Student academic development Relevance Administration Teaching & Learning Process Facilitation in different modes, & methodology Assessment in different modes & methodology Research Postgraduate studies Work based learning Community service Short courses Student Performance Pass, throughput & retention rates Related short course successes Equity of outcomes / representivity Integrity of Certification Business Results Programme Review Attainment of Outcomes Curriculum Alignment Self-Assessment Stakeholder Feedback Reports (examination reports, quality reviews/audits) Improvement achieved Improvement recommended Research Output Post-grad degrees Papers, artefacts, Policy & Strategy Teaching & Learning strategy Policies & procedures Teaching and Learning Student Assessment Post Graduate Research Community Service NSSP Compliance People Management Staff recruitment, development, maintenance, Equity Customer satisfaction Student satisfaction Employer satisfaction Employment Data Resource & Information Management Library , Computer provision, Classrooms Laboratories, Equipment, Study guides MIS People Satisfaction Staff satisfaction Partnership performance Impact on society Community service rendered Use of research Continuous Improvement

Inputs 1. Leadership Fitness for and of purpose Vision, mission, strategic goals Management and Planning Improvement mechanisms Directorate of Quality Promotion QP_ DN_ Framework Presentations_ 2004/09/13

Inputs 2. Policy & Strategy Teaching & Learning strategy Policies & procedures Teaching and Learning Student Assessment Post Graduate Research Community Service NSSP Programme Coordination/ Administrative Services Compliance Directorate of Quality Promotion QP_ DN_ Framework Presentations_ 2004/09/13

Inputs 3. Customer & Market Focus 4. People management Student recruitment, selection, access Student academic development Relevance Programme design Administration 4. People management Staff recruitment, development, maintenance, Equity Directorate of Quality Promotion QP_ DN_ Framework Presentations_ 2004/09/13

Inputs 5. Resource & Information Management Library Computer provision Classrooms Laboratories Equipment Study guides MIS Directorate of Quality Promotion QP_ DN_ Framework Presentations_ 2004/09/13

Process 6. Teaching & Learning Process Facilitation in different modes & methodology Assessment in different modes & methodology Research Postgraduate studies Work integrated learning Community service Short courses Directorate of Quality Promotion QP_ DN_ Framework Presentations_ 2004/09/13

Outputs 7. Student Performance Pass, throughput & retention rates Post-graduate performance Related short course successes Equity of outcomes / representivity Integrity of Certification Directorate of Quality Promotion QP_ DN_ Framework Presentations_ 2004/09/13

Outputs 8. Research Output 9. Customer satisfaction Post-grad degrees Papers, artifacts, patents 9. Customer satisfaction Student satisfaction Employer satisfaction Employment Data Directorate of Quality Promotion QP_ DN_ Framework Presentations_ 2004/09/13

Outputs 10. People Satisfaction 11. Partnership performance Staff satisfaction 11. Partnership performance 12. Impact on society Community service rendered Use of research Directorate of Quality Promotion QP_ DN_ Framework Presentations_ 2004/09/13

Impact and Review 13. Business Results Attainment of Outcomes Curriculum Alignment Stakeholder Feedback Self-Assessment Reports (examination reports, quality reviews/audits) Improvement achieved Improvement recommended Directorate of Quality Promotion QP_ DN_ Framework Presentations_ 2004/09/13

Programme Review Leadership ELEMENT / FOCUS AREA EVALUATIVE QUESTIONS SUPPORTING EVIDENCE   1.2. Vision, mission and strategic goals (Fitness of Purpose) How do the qualification and its learning programme (purpose, rationale, outcomes, and curriculum) responds to national, regional and local employment and socio-cultural needs (fitness of purpose)? Needs analysis, feedback from industry/advisory boards. Reference to national policies in programme planning. How does the programme address transformational issues including equity of access and equity of outcomes? Admissions policy and student development plan Directorate of Quality Promotion QP_ DN_