Introduction to Hospitality and Tourism Chapter 1

Two segments of the food service industry Commercial Restaurant and Food Service Noncommercial Food Service What’s the difference?

Commercial Restaurant and Food Service Segment Restaurants Catering and banquets Retail Stadiums Airlines and cruise ships

Restaurants Family Dining Full Service Restaurant $10 or less Casual Dining Full-Service Restaurant $10-25 range Fine Dining Full Service Restaurant $25 or more Quick Service (Fast Food) Restaurant $3-6 range Quick –Casual Restaurant $7-9 range List restaurants you know in each category

Catering and Banquets Menu chosen by host Can have own facility or go off-site What type of events may be catered?

Retail Prepared meals taken home (may be eaten in store) Vending machines Found in supermarkets, convenience stores and specialty shops Bakeries Ready to eat items such as hot dogs, sausage biscuits, etc

Airlines and Cruise Ships Food often available 24/7 Casual dining Buffet Elegant dining rooms

Noncommercial Food Service This segment prepares and serves food in support of some other establishment’s main focus Schools and universities cafeteria’s Military base food service Health care facilities (hospitals, nursing homes) Businesses that offer cafeterias for employees Clubs and member based facilities (golf, city, alumni, athletic)

The Big Picture: The Hospitality Industry Travel and Tourism: the combination of all of the services that people need and will pay for when they are away from home. All of the businesses that benefit from people traveling and spending their money Restaurants Hotels transportation Museums, etc Hospitality: the services that people use and receive when they are away from home. Tourism: travel for recreational, leisure, or business purposes Museums, theme parks, monuments, sporting events, zoos, shopping malls, national and state parks and adventure tours

History of Hospitality and Foodservice Using pages 14-27 Create a Hospitality Timeline Research: Historical Periods: starting with 300-400 BC through today. What in hospitality was happening in that period People who contributed to that period (cultures and individuals) Creating Timeline Divide timeline paper evenly (mark this first) Label the different time periods Include information for that period Add appropriate pictures (at least one per historical event/person) You will be asked to present your time periods so know your stuff!!!!

Stadiums Many options Private suites Concession stands Vending kiosks “peanut man”