Management Notes Sports Marketing & Management – Mrs. Keller Management Styles Levels of Management Roles of Mangers

Management Styles

Different Strokes for Different Folks http://psychology.about.com/library/quiz/bl-leadershipquiz.htm Management Styles- Just like all people are different so are all managers. Different managers will use different methods for accomplishing the tasks that are required of them and their organization in order to be successful. http://www.nwlink.com/~donclark/leader/survstyl.html

Autocratic Manager Efficient Employees have clear expectations of what is expected Managers assume that workers do not have knowledge or skills necessary to plan and carry out work. Discourages workers from thinking about better ways to do things Great during emergences Some employees prefer it

Democratic Leader Offers workers an opportunity to become involved in the decision making process. More preferred than the Autocratic method Produces highly motivated employees and need not be as closely controlled or supervised. Not all employees want to be involved Time Consuming Not all decisions need this method Works well with experienced or well trained employees

Laissez-Faire Leadership Any employee may become the leader based on rational circumstances. They can set own priorities. Workers concentrate on their individual tasks and are not involved in the tasks of others Best with experienced works in business where there is little or no change Home based workers Specialists

Situational Leadership Changing your management style to fit a particular situation.

Transactional Leadership Managers reward or discipline employees in exchange for them performing mutually agreed upon tasks.

Levels of Management Offense Players Defense Players Special Teams Executive Level Middle Level Supervisory level Offense Players Supervisory Level Defense Players Special Teams

Executive/Top Level This is the smallest group of managers. Is usually the: CEO Owner VP of operations NCAA Athletic Director However, they have the most power and authority & they are responsible for the total organization or a large part of it.

Mid-Level Managers Administrative level managers. Selected by the top level and report to them. Are the middle men in the levels of managers. Often find solutions to problems because they know the people and the technical side of the product or service.

Mid-Level Managers Con’t Are responsible for: Managing a department or unit that usually deals with only one management function. Ensuring that the assigned tasks are done efficiently Unique because they must be both leaders and followers.

Some example of Mid-Level Managers General Managers Director of Public Relations Director of Finances

Supervisor Level First line Managers Work directly with employees, athletes. Usually skilled, experienced workers promoted from the areas they work. Have the least amount of authority. They must communicate with, inspire and influence the other members of the organization. They are the main point of contact between the non-managerial employee and management.

Some example of First Line Managers Supervisor Department Supervisor Department Head Assistant director Assistant Manager Coach For example . . .

Managerial Roles Sports Management

Conceptual The ability to see the organization as a WHOLE and the relationship BETWEEN the parts that make up the whole organization Example – hiring a new coach for the team

Technical Specified SKILLS and know-how, tolls, techniques, and resources used in achieving an organization’s goals Ex: Director for NIKE being able to create an annual report as well as teach others how to complete part of the project

Figurehead Managers acting in symbolic ceremonial ways: Welcoming visitors to facility, ribbon-cutting, throws first pitch out, shows up at subordinates wedding, etc.

Informational Roles When mangers exchange and process information, they are performing informational roles. Includes: Monitor team progress, Disseminating news about players, contracts, etc, Spokesperson

Interpersonal When managers must COMMUNICATE with others and build RELATIONSHIPS Example: when the owner has a party to celebrate the season.

Decisional Roles When managers chose between alternatives and affect the course an organization or team will take. Include: Deciding on coach Deciding on how resources will be spent Negotiator/Mediator