Class Schedule Training Scott Correll, Registrar Chelsea Larson, Student Account Operations Manager Scott: Good morning and welcome! Introductions We are going to cover a lot of new information today, so we’d like to ask that you please hold your questions until the end as we may address them as we go. Make a note, and if clarification is still needed, we will have plenty of time at the end for questions.

New Tuition Model When? Fall 2018 Why? Improved transparency and service to students! Chelsea: We realize that this training came rather quickly, and we appreciate you fitting this into your schedule at such late notice. As those of you who review the course list know, this process starts EARLY! The first week of October each year, the Registrar’s Office sends out the fall course list for your review to prepare for next fall. And the need for this training is all centered around our new and improved tuition model, which is set to go-live for Fall 2018! As you may know, the State Board of Higher Ed mandated that UND move to a new tuition model. Approval for our model was just approved in late-August. Current tuition model lacks clarity and an ease of understanding for students. Assessment of program and course fees and the lack of a tuition cap on online courses is difficult for students to understand and leads to frustration for students and their families. When students and families are surprised by tuition and fees that they did not prepare for, they become stressed not only financially, but they also lose faith in our institution. But we can help! The new model should greatly improve the transparency of tuition and fees for students. Enabling them to truly understand what they will be billed will reduce frustration and improve student retention.

New Tuition Model (cont’d) What? Elimination of all course fees by bundling them into the tuition rate Roll existing program fees into differential tuition rates Residency rates simplified Chelsea: What? Almost all course fees will be eliminated, with the exception of a few for field trips, study abroad, music lessons, and student teaching fees. Existing program fees will be rolled into differential tuition bands. For example, students majoring in Nursing will pay a different tuition rate from students majoring in Math. There will be a separate rate for Business, Nursing, Engineering, and Base tuition The multitude of residency rates will be reduced to just: ND residents (1.00) MN Reciprocity (1.15 Ugrd; 1.30 Grad) Other non-resident (including Manitoba and Saskatchewan) (1.50) International (2.0) This should be more affordable for many students. For example, currently, a student from Iowa pays non-resident tuition at 267% of the ND rate. Now, they would be billed “other non-resident” tuition at just 150%. The rate for international students will also decrease from 267% to 200%.

New Tuition Model (cont’d) On-campus students can take as many online courses as needed, with a tuition cap at 12 credits Will be billed the on-campus differential tuition, according to their academic program Online-only students will all be billed a single per-credit online tuition rate No differential by academic program Chelsea: In the existing model, online courses are billed to students on top of their on-campus tuition. That is, if an on-campus student is enrolled in 12 credits of on-campus courses, and then add a 3-credit online course, they would be billed for those additional 3 credits. There is no tuition cap. This creates a lot of confused and upset students – situations where they were full-time and swapped an on-campus section for an online section, only to learn the hard way that the online section now cost them another $1000. The new model will eliminate this problem. Students enrolled in on-campus courses will be permitted to take as many online courses as needed, and will be billed on-campus tuition, capped at 12 credits. A student could take 12 credits of on-campus courses and another 9 credits of online courses and be billed just 12 credits of on-campus tuition. No more hidden or surprising costs. One tuition charge. There will be a separate per credit rate for online students. That is, students enrolled only in online courses will pay an online rate, which does not differ by academic program.

Importance of Course Coding Accurate tuition billing depends on the location code assigned to each course. Enrollment in just one course with a location of “Grand Forks” (on-campus) will bill the student on-campus differential tuition for all courses Enrollment in only courses with location code of “online” will bill the student the online tuition rate Chelsea: Location codes and instruction modes for each course and course section has always been important for billing online tuition. Under the new model, accurate coding is even more critical. If a student is in even one on-campus course, she will be billed the on-campus rate, capped at 12 credits, regardless of how many online courses she is taking. If a student is only enrolled in online courses, she will be billed the online tuition rate, with no cap on tuition. That is the reason for this training. We know that Instruction Mode and Location Code have not been coded accurately and consistently for all courses and course sections across all colleges. If a course is delivered online, the location code must be online. If a course is delivered on-campus, the location code must be Grand Forks. I’m going to have Scott walk us all through some definitions and examples…

Instruction Mode: On Campus Face to Face Definition: Traditional classroom instruction at UND Location Code: If a course section is delivered through On Campus Face to Face instruction, the Location Code should be GRANDFORKS Scott:

Instruction Mode: Off Campus Face to Face Definition: Traditional classroom instruction, not at UND Location Code: If a course section is delivered through Off Campus Face to Face instruction, the Location Code should be GRANDFORKS Even if the course is delivered in Fargo, for example, in order to bill on-campus tuition, the location code must be GRANDFORKS Scott:

Instruction Mode: Online Synchronous Definition: Online instruction with a specific meeting or login time (real-time instruction) Location Code: If a course section is delivered through Online Synchronous instruction, the Location Code should be ONLINE (or ONLINE-GRD, if a Grad course) Scott:

Instruction Mode: Online Asynchronous Definition: Online instruction occurring independent of time and location Location Code: If a course section is delivered through Online Asynchronous instruction, the Location Code should be ONLINE (or ONLINE-GRD, if a Grad course) Scott:

Instruction Mode: Independent Study Definition: To be used for co-ops, internships, practicums, and similar situations Location Code: Location code should be assigned based on how the student is interacting with the professor If they meet in-person, GRANDFORKS If they meet online, ONLINE Scott:

Instruction Mode: Hybrid/Blended NEW! Definition: To be used for courses that will include multiple instruction modes (ex: class meets online for 6 weeks and then on campus for a weekend) Location Code: To be assigned based on how the MAJORITY of the course is delivered Scott: The definition of “hybrid” is new as it applies to this model. This is to be used when the course instruction is provided through more than one method, not when the students attending are different types of students: online or on-campus. The Location Code associated with a Hybrid course must be assigned based on how the majority of the course is delivered. Here are some examples…

Hybrid: Example #1 Social Work course – meets online for 6 weeks during the summer and then on campus for 2 weeks Instruction Mode: Hybrid Location Code: ONLINE (or ONLINE-GRD) Scott: See example… The majority of the course meets online; therefore, students should be billed online tuition.

Hybrid: Example #2 Math Active Learning Lab courses – students meet once/week on-campus with instructor and then visit MALL 2-3 times during the week to complete online coursework Instruction Mode: Hybrid Location Code: GRANDFORKS Scott: See example… These students are learning through two different instruction modes, so it should be Hybrid, but they are all occurring at UND. The location code should be GRANDFORKS.

Hybrid: Example #3 Nursing courses delivered online for most of the term – students come to campus for labs or simulations Instruction Mode: Hybrid Location Code: ONLINE (or ONLINE-GRD) Scott: See example… The majority of this program is delivered online; therefore, the location code should be online.

Two Sections Required If a course is delivered On Campus Face to Face and Online-Synchronous at the same time, two sections must be set up Section 1: Instruction Mode: On Campus Face to Face Location Code: GRANDFORKS Section 2: Instruction Mode: Online Synchronous Location Code: ONLINE (or ONLINE-GRD) Scott: A course delivered both on-campus face to face and online-synchronous at the same time is not Hybrid. This is two sections of the same course taught at the same time – to both online students and on-campus students. In order for the students to be billed accurately, two sections must be created. One with Instruction Mode of On-Campus and Location Code of Grand Forks and Another with Instruction Mode of Online-Synch and Location Code of Online

Ask Your Chair If you are unclear on how or where a course is delivered, please defer to your chair Faculty should not make these decisions Scott: These decisions on course coding should no longer be determined by faculty. Course sections cannot be setup to be “nice” to a student. We need consistent and accurate data. Accurate coding will result in accurate tuition and improved student retention. This is bigger than wanting a course to have a single section because that’s “easier” for the faculty or department to manage. Our focus must be the students and what is best for them. If you have concerns about how a course is coded, please forward to the chair for a decision. For those chairs who are not able to attend, we will be presenting this information to them at the Chairs Leadership meeting on October 11. The course lists are not due back to the Registrar’s office until November 3. So you have time to make sure the chair understands the info and can make informed decisions on how to code and setup each course.

Online Class Notes Hold on reviewing the class notes for now These will be updated, based on the new tuition model, and will be available for review with the 2nd draft Scott: As we dive into the details of this, we have not yet developed the new class notes. You can ignore those for this round. We will provide updated notes on the 2nd draft for your review at that time.

Questions – Please Call! Course Coding and Setup: Scott Correll P: 7.2139 scott.correll@UND.edu Laura Vatnsdal P: 7.2150 laura.vatnsdal@UND.edu Tuition Billing: Chelsea Larson P: 7.3084 chelsea.Larson@UND.edu Scott: If you have questions, and we know you will, please call us! This is very much a new way of thinking about course delivery and setup, and it has to be RIGHT. We all want the best experience for our students, and accuracy is key here. We will now open the floor for any questions.