Non-Verbal Communication

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Presentation transcript:

Non-Verbal Communication English II: Communications Miss Gilles

What is Non-Verbal Communication? Intentional: physical aspects we deliberately use Example: Winking Accidental: physical aspects that happen naturally Example: Tears

Types of Non-Verbals Appearance: Object Language: Our apparel, use of accessories and general appearance send a message Gestures: Movements with arms and hands

Types of Non-Verbals Posture: Alignment of the spine and neck Correct posture = Stand up straight Shoulders back Head up

Types of Non-Verbals Eye Contact: Amount of time looking into another’s eyes Spread out time spent looking at each audience member Not too long or too short

Types of Non-Verbals Facial Expressions: Feelings presented in a persons face *MUST MATCH YOUR VERBAL MESSAGE! 

Types of Non-Verbals Vocal Cues Pitch: Highness or lowness of voice Varying pitches are easier to listen to Rate: Speed of speech Varying the rates are easier to listen to Volume: Loudness and Softness of speech Varying volumes are easier to listen to

Types of Non-Verbals Quality: pleasant or unpleasant sound of a voice *SUBJECTIVE Can we change it?

Spatial Relations and Proxemics Proxemics: The way space between people affects communication

Hall’s Spatial Zones Intimate Distance: Touching –1.5 feet Closest family and friends Personal Distance: 1.5 feet – 4 feet Other Family and friends and acquaintances

Hall’s Spatial Zones Social Distance: 4 feet –12 feet Group discussions; first encounters Public Distance: Complete strangers 12 feet or more or apart

The Personal Space Concept Each person is surrounded by an invisible “bubble” of privacy that expands or contracts based on social variables Variables: Personality(introverted/extroverted) Mood Size Gender Race Age Appearance * Even the colors you wear!