Pearls of Wisdom Heather Todd, MBA How to Hire and Fire Pearls of Wisdom Heather Todd, MBA

The “WHO” instead of the “WHAT” “Good to Great” Jim Collins

How to get the right people on the bus? Determine the requirements of the position you are hiring for Establish an interview process Watch for the traits you are looking for in an employee

How to get the right people on the bus? Determine the requirements of the position you are hiring for What skill levels are required Employability skills Technical skills Administrative skills What traits/characteristics are required List top 5 or 10 personality traits that are “must haves” What experience is required

How to get the right people on the bus? Establish Interview Process Assign group interviewers Interview several candidates Second and third interviews AVOID gut instinct

How to get the right people on the bus? Watch for traits/characteristics you want in an employees Smart Ambitious Personality POWER

How to get the right people on the bus? Do your due diligence Check references Call previous employers Maintain organization’s reputation Respect the candidates’ time

How to get the wrong people off the bus?

How to get the wrong people off the bus? Determine when to pull the weeds Determine who’s the gardener(s) Determine best time to garden Make sure all tools are available Plan your course of action Clean up

How to get the wrong people off the bus? Determine when to pull the weeds Legal and policy issues Poor job performance Personality conflicts Downsizing

How to get the wrong people off the bus? Determine best time to garden Day of week Time of day Privacy

How to get the wrong people off the bus? Determine who’s the gardener(s) Supervisor Additional member of management Unity Witness Interpersonal skills Reduce likelihood of breakdown

How to get the wrong people off the bus? Make sure all tools are available Legal requirements Protect the business Pay and papers

How to get the wrong people off the bus? Plan your course of action Practice Focus on the facts Be consistent Keep it short Be honest

How to get the wrong people off the bus? Clean up Collect all business keys, ID cards, etc. Escort employee off premises if deemed necessary Contact IT services / maintenance

What happens next??? Private matter Reference calls Self-assessment

Make the difficult choice!!! “Good leadership involves responsibility to the welfare of the group…trying to get everyone to like you is a sign of mediocrity; you’ll avoid the tough decisions, you’ll avoid confronting the people who need to be confronted… Ironically, by procrastinating on the difficult choices, by trying not to get anyone mad…you’ll simply ensure that the only people you’ll wind up angering are the most creative and productive people in the organization.” – Colin Powell

How to Hire and Fire Reference List Collins, J. (2001). Good to Great. New York City, NY: HarperCollins Publishing Harari, O. (2002). The Powell Principles: 24 Lessons from Colin Powell, a Legendary Leader. New York City, NY: McGraw-Hill Publishing Helmrich, B. (2015). Time to Let Go? 15 Expert Tips for Firing Employees. Retrieved from http://www.businessnewsdaily.com/7969-employee-firing-tips.html Krakowski, S. (2014). How to Let Go of Employees With Love and Dignity. Retrieved from https://www.entrepreneur.com/article/230784 Olenski, S. (2015). 6 Tips For Hiring The Right Employee. Retrieved from http://www.forbes.com/sites/steveolenski/2015/05/15/6-tips-for-hiring-the-right-employee/#5b9d324377f5 Thompson, M. & Tracy, B. (2010). Three Ways to Hire Great People and Avoid Hiring Disasters. Retrieved from http://hiring.monster.com/hr/hr-best-practices/small-business/hiring-process/small-business-hiring-strategy.aspx