Kaan Yıldızgöz Head of UITP Training Taxis as part of the public transport chain: WORLDWIDE BENCHMARKING of TRANSPORTATION Kaan Yıldızgöz Head of UITP Training

UITP 1300 member companies 92 countries Operators Authorities Policy decision-makers Research institutes Supply and service industry 92 countries UITP

Increase in World Population (1950-2000 Doubled) Rapid Urbanization (1800-2010/ %3 to %50) In 2025: 60% of world’s population will live in urban areas Car Ownership / Daily Trips 50% increase in daily trips in urban areas by 2025

Car Bike Walking Use Access Collective Train Metro Tramway Bus Ferry Chartered services Car-pooling Individual Taxi Car-sharing Public bikes Car Bike Walking Use Shared Transport Public Access Private

TAXIS AND URBAN MOBILITY Taxis have a specific role to play in a fully integrated PT system. It is important that taxis are seen to complement and reinforce public transport services rather than compete with them. Allows reduced car-ownership

UITP TAXI PLATFORM Taxi Platform Meetings Taxi Conferences Taxi Study Tours Training Programmes Annual Benchmarking Report Research Projects

TAXI BENCHMARKING STUDY Number of Taxi in each relevant city. Taxi Operators in each city. Duration of contract/license. Actual driving Distance and paid distance. Number of trips in different cities. Number of passengers per day in each relevant city. Vehicles brands /specification / Age of cabs. Taxi vehicles with alternative fuel . Dispatch jobs statistics(calls received, number of jobs catered, and the average time to reach the customer) in each city. Key performance indicator applied by authority. Number of Drivers , nationalities , and Taxi permit terms and conditions. Availability of credit cards. Scale of fare implemented in each city. Based on 2013 January Data New Report Available in Early 2015

Taxis Cabs & Population Number of People (in City) per Taxi No. of People per Taxi Source: UITP Taxi Benchrmaking Study-2013 Cities

Car Distance - Cities Average Distance per taxi cab per day in KM Authorities Avg Distance Paid Distance % %of Double shift cars of total fleet Ras Al Khaima - RAKTA 380 48% Sharjah- STC 311 50% Abu Dhabi- Trans Ad 350 10% Dubai- RTA 630 56% 100% Izmir- Union of Izmir 250 35% Singapore 444 65% 53% Doha- Mowasalat 285 45% 40% Sao Paulo 220 24% Tehran 80% Mashhad 211 22% Source: UITP Taxi Benchrmaking Study-2013

Dispatch/Call Center – Cities Number of Dispatch Jobs Per Day City Calls Received Jobs catered % of jobs catered Time To Reach Sharjah- STC 550 467 85% 10-15 min Abu Dhabi- Trans AD 4969 3624 73% 6 min Dubai- RTA 30000 17000 56% 12 min Singapore 127357 91017 71% 5 min Doha 2472 1746 45 min Kuala Lumpur 10,000 Source: UITP Taxi Benchrmaking Study-2013

Taxi Tariff Scale of Taxi Cab Fare Particulars \ Cities DUBAI DOHA ABU DHABI SHRJAH IZMIR MUMBAI TEHRAN SINGAPORE Mashhad Almaty Kuala Lumpur Helsinki Day Time AED QR TRY INR USD SGD IRR Tenge MR Euro   Flag Fall 3 - 2.5 3-3.9 * 2500 200 5.9 Minimum Charges 10 27 Charge for 1 KM 1.71 1.4 1.6 1.62 2.25 20 0.41 0.55 ** 500 70 0.87 1.83 Extra for Booking thru Call Center 5 50/25 0.34 2.3 15000 2 9 Free Waiting Time (minutes) Waiting charge increment rate 0.50/min 0.53/min 0.30/min 2/min 0.21/min 0.29/min ** 10800 /hr 17.14/hr 43.3/hr Night Time 3.5 4 0.055 M. fare+ 25%/ 50% 1.8 1.69 25 0.55 700 1.305 Free Waiting Time (minutes) 8/15 min 0.29/min 10800/hr Events and Special Location Charges 2 – 5 Charge for 1 KM (USD) Day Tariff 0.462 0.385 0.432 0.435 1.276 0.380 0.41 0.44 0.200 0.456 0.269 2.47 Charge for 1 KM (USD) Night Tariff 0.495 0.475 0.28 0.403 * Normal taxis only, premium taxis attracts different rates ** 22 cents per 400m up to first 10km, 22 cents/45 seconds for normal taxis Source: UITP Taxi Benchrmaking Study-2013

Key Areas of Development Technology Modal Integration Safety & Security Accessibility Environmental Sustainability Design

Policy & Institutional Integration Technology & Ticketing & Fare MODAL INTEGRATION Policy & Institutional Integration Technology & Ticketing & Fare Physical Integration

UITP

Kaan Yıldızgöz kaan.yildizgoz@uitp.org Twitter.com/kaanyildizgoz Thank You Kaan Yıldızgöz kaan.yildizgoz@uitp.org Twitter.com/kaanyildizgoz