New Hire IT Orientation Urbana-Champaign Campus Helen Zheng Zhang, Associate Director, Business & Finance Andre Krabbe, Assistant Director, WebStore Services Ginna Moore, Senior Training Specialist

University of Illinois WebStore A CITES Service

New Hire IT Orientation Program

Background Existing new hire processes NESSIE Net ID Payroll Benefits SURS Ethics, Time Reporting ID card Keys Parking

Objective To provide new employees with consistent training on software applications and IT practices that have been identified as critical to success within the campus environment. Ensures standardization of skills Delivered by experienced trainers Training material (including leaning aids) provided

Why IT Orientation? Security Unified Communications Voice, Messaging, Conferencing (Lync) Email (Outlook) Calendaring (Outlook) Security Passwords Virus Protection FERPA Records Management

Orientation Sessions Session Description Duration Introduction to Computing An overview of operating systems, hardware/software, file management basics, printing, internet and listserv resources, and support. 1 hour Email & Calendaring Outlook interface, messaging basics, printing, Out of Office Assistant, scheduling and responding to meeting invitations, Outlook web access. 2 hours Online Learning Quick tour of Lynda.com, how to access on the web, log in and search for a training topic.  Learn how to download practice files and also how to manage a playlist. 15 minutes Communication using Lync Basics of Lync for voice, instant messages, and audio/video conferencing. Computer Security Overview of basics such as passwords, virus protection, VPN, identity theft, malware, and campus security policies. Working with sensitive data and FERPA will also be reviewed. 30 minutes Data Storage using Box.com Short tutorial on Box.com, the University of Illinois’ cloud service storage solution. Set up, log in, upload and download files are among the topics covered.

How to Register In a web browser, go to: webstore.illinois.edu/orientation

Skill Assessment Program

Objective To measure an individual’s competency level on commonly used computer applications Microsoft Excel Microsoft PowerPoint Microsoft Word Windows

Listing of topics in Excel 2010 simulation

Short Courses Short Course Description Duration Cost Microsoft Excel Getting Started Interface; entering text and values; formatting; basic formulas; printing. 2 hours $49 Microsoft PowerPoint Getting Started Interface; create and edit slide content; format and design slides; prepare speaker notes and handouts. Microsoft Word Getting Started Interface; entering and editing text; formatting; working with bulleted and numbered lists; line and paragraph spacing; page set up; printing.

Summary Start your new employee off with the skills they need to be immediately productive. New Hire IT Orientation Identify performance gaps for all employees and schedule training as needed to improve skills. Skill Assessment Program