Welcome Main title slide page Why does Culture matter? Co-brand logo here Welcome Why does Culture matter?

Welcome Congratu;ations Main title slide page Main title for slide set Co-brand logo here Welcome Main title for slide set Optional sub title or name Main title slide page Congratu;ations

So what can Culture do? Welcome Main title slide page Your image here Co-brand logo here 1974 (VCE) destroyed Fixbourough chemical plant January 28, 1986, the shuttle Challenger explodes In 1988 165 platform workers and 2 emergency responders were killed on Piper Alfer Welcome Main title for slide set Optional sub title or name Main title slide page 28 employees died and 36 were injured Your image here Approx. 1800 homes and 170 businesses damaged

Could culture effect THE

Could culture effect the way Do things?

I'm a nurse

The Challenge

Leadership Strong distributed leadership that provides role models Not just the Matron! Help put the man on the moon Transarency How transparent are you? Do you air your washing on your doorstep? Psychological safety Attitudes and resting B faces! Speak up and make it ok for others to Where are you? Improvement What is your capacity? Capability? What do you know and do you make time Negotiation How do you do this? How would your team describe this? Is it the same for every role? Measurement You can’t manage what you can’t measure’ so adopt the principle that measuring performance is an essential work in progress Team work Does the way you work together support qulaity? Do you make the effort for the sake of the team? Reliable process The broom handle Communication good processes for meaningfully engaging and communicating with key stakeholders Do you Huddle? SBAR? Critical terms? Continuous learning STOP with the action plans, Observe, be inquisitive, explore and understand the bigger picture, mistakes are an opportunity learn, be WD40

Be driven to excellence because YOU believe excellence is possible Be the person helping put the man on the moon use the experience to reflect on your own practice and support others to do the same solve problems through testing positively influence the culture Develop your own knowledge, skills and capability around quality improvement

Co-brand logo here Use the 4 steps to safety, take your quality brooms and make make significant and continuous improvements, aim high, be the service you would want to receive

Be driven to excellence because YOU believe excellence is possible 'I'm helping to put a man on the moon'

The collaborative at an organisational level In one adult acute inpatient ward Patients where failing to return to the ward from periods of leave So the aim was to reduce the number of patients that failed to return by 50 % The ward team and patients where involved in the project The team where taught QI methodology Len Bowers research into preventing AWOL was taken and tested by the team 50% reduction was achieved by the team This has now spread to 6 more Acute wards across their organisation 1 year on the improvement is sustained. Patient care made safer