RQM 310 Advanced Concepts and Skills for Requirements Management Good Morning and on behalf of DAU, welcome. Introduction and Overview 5 Dec 2011
Welcome! What does RQM 310 need to do? Introductions Team formation How are we organized? What is new here? Is there follow on support? What kind of support? Are there other housekeeping details? Introductions Team formation Jeopardy Competition Discussion: What are our common problems? During this first hour, I am going to discuss what we need to accomplish this week. We will go around the room to introduce ourselves. You can see that we already assigned everybody to teams. We will stay as teams during the Jeopardy competition, the Team-Based Exercise, and the capstone FCB briefing. Next, we will have a Jeopardy competition to review RQM 110. We will conclude this morning by discussing your responses to the question we posed in your preliminary assignment: What are our common problems? RQM 310 - Introduction
What Does RQM 310 Need to Do? Aide Requirements Managers to effectively operate within the JCIDS framework Stress process discipline and quality documentation Help Requirements Managers solve problems Bridge gap between Warfighter requirements and the Defense Acquisition Management System Improve Requirements Mgmt/Program Office comms What goes wrong? Natural tension between requirements and procurement Lack of process discipline and/or top-down direction Inability to translate Warfighter needs into procurable items or overstating requirements So what does RQM 310 need to accomplish? First, we need to characterize what the RMs need to know and need to do to deliver warfighter capabilities. The RMs essential job is to work with Program Managers and with Program Offices to keep everybody’s efforts focused on warfighter needs. In our research, we have seen situations where the RMs and the Program Offices do not communicate or communicate very poorly. What goes wrong? Often, the RM asks for a specific solution. For example, the RM might ask for a new gun or a new missile. Sometimes we get into trouble because we are too specific. It is the job of the acquisition professionals to deliver on the warfighter requirements given fiscal and industrial constraints/limitations. There are also situations when the RM neglects questions like lead time, supportability, maintainability, and DOTMLPF considerations such as revised training. We lose credibility and effectiveness when we ask program offices for items that are not affordable or are not technically feasible. We also need to help deliver products on time and be sure that the products meet operational needs In other words, the RM could ask for the wrong things and ask for things the warfighter never uses. Operational conditions, missions, and threats could change before a system is produced. A common misconception is that the three requirements documents, the ICD, the CDD, and the CPD are all the RM needs to worry about. The RM needs to consider the value of emerging technologies, whether engineering asks the right questions, if the test and evaluation is complete and effective, and if the logistics support will work in the field. To this end, the RM must be there for the engineering and design reviews, the milestone reviews and the test planning. The RM must make the “Big A” acquisition processes responsive to warfighter needs by reviewing engineering and test results to be sure we are delivering effective weapons of war.
Requirements Management Training History The “First Wave” – Answer the mail CLM 101, RQM 110, RQM 403 The “Second Wave” – Apply lessons learned RQM 310: Advanced Concepts and Skills CLR 250: CBAs CLR 252: Developing Requirements The “Third Wave” – Personalized attention On-line resources (CoP) Webcast: 23 March 2012 CLRs 151 (AoA), 029 (NR-KPP) The structure of the Requirements Management training courses follows the instructions from Congress and the lessons DAU learned. First, we answered the Congressional mail by initiating what we call the “First Wave” of training. Congress instructed AT&L and DAU to develop RM training courses and to certify Major Defense Acquisition Program (MDAP) RMs by 30 September 2008. This course, RQM 310, completes the “Second Wave” of training. We have already deployed CLR 250 and CLR 252. We developed these two CLRs based on our lessons learned from developing RQM 110. DAU promised Congress a working-level classroom course once we completed the mandatory certification courses. RQM 310 also applies the lessons learned as I will discuss on the next slide. But first, I will discuss the “Third Wave” of training which is the follow-on training to the CLRs and to RQM 310. All too often, students graduate, they move on, they and their school never hear from each other. Our goal is to use the technologies to keep DAU and our graduates working together. To this end, DAU will use on-line resources to offer follow-on support. I already mentioned the follow-on webcast for our graduates. We will also expand our Community of Practice (CoP) so we have an immediate avenue to contact each other. We will have a class on DAU computer support this morning. RQM 310 - Introduction
RQM 310 Major Elements Analysis Developing Requirements Working within JCIDS Documents Coordination JUONs Communicating with the DAS Presenting to an FCB So how did we arrive at the topics for the “Second Wave” and for the “Third Wave?” Our starting point is that RMs develop requirements, write requirements, supervise developing requirements, or adjudicate requirements. Not every RM does every task. Some RMs arrive at the beginning of a project and participate in the analysis. Other RMs work in the field or in a headquarters where they need to communicate requirements to the next level. Others present requirements to the capability boards. Consider the flow from one activity to another. As we designed RQM 310, we realized that every RM needs to know where the requirements come from, how RMs keep PMs and SPOs focused on warfighter requirements, and where those requirements see final adjudication – at FCBs, the JCB, and the JROC. As we developed RQM 110, five topics stood out: Analysis Developing Requirements Working within the JCIDS Working with the DAS, and JUONs/UONs RQM 310 - Introduction
New Ideas In-class exercises Simulation-Based Exercise (SBE) Prioritization during all phases Team-Based Exercise (TBS) JUON Changing a KPP Turning Point technology – “Clickers” Capstone briefing to an FCB As we developed RQM 310, we were very careful to consider and apply new technologies to add to the educational experience. Rather than five days of traditional classroom, we have limited the lectures so we could add in-class exercises, discussions, guest speakers, and simulations. Let’s look at the class schedule for this week. (Next slide) RQM 310 - Introduction
Class Schedule
Classroom Organization and Feedback Academic non-attribution Using the Turning Point “clickers” Jeopardy! Review quizzes Class evaluation Using DAU computers Slides and Reading Assignments A policy of ACADEMIC FREEDOM – an individual in an academic setting may express opinions concerning current or proposed policies, regulations and procedures openly and honestly ACADEMIC FREEDOM DOES NOT MEAN that an individual in an academic setting may attack the character, personality or other personal attributes of another individual Personal attacks will not be tolerated ****Examples used in class We are not picking on any service, agency or program. We can learn lessons from all examples. A policy of NON-ATTRIBUTION – whatever an individual may say in an academic setting will not be attributed to them if their thoughts or ideas are repeated outside of the class setting We encourage the faculty and the students to state their opinions, support of, or criticism of any objective, policy, strategy, or tactic. Academic non-attribution means that we cannot attribute specific statements or remarks to specific speakers (by name or other identifying comments) unless specifically allowed by the speaker. In other words, we don’t go quoting guest speakers or each other outside of class. We will use the Turning Point “clickers” several times this week. We are going to have a team competition to see which team remembers RQM 110 the best. The slides we use for our class discussions include review questions, and we will answer those questions using the clickers. At the end of each block of classes, we will ask questions so we have your instant feedback. You can see we also have DAU computers loaded up with the class files and with the on-line simulations. RQM 310 - Introduction
Follow on Support We expect much from our graduates Follow-on classes Guest speakers Guest evaluators Follow-on support You know how to find us! On-line Community of Practice (CoP) Will discuss later this morning Webcasts and Podcasts We are also going to need your help after you graduate. We will need your help as guest speakers and as guest evaluators after this course goes live. We have your contact information; we will be in touch. In turn, we encourage you to get back with us if you have questions, problems, good examples, or lessons learned. We tried to organize this course so it does not get stagnant or stale. RQM 310 - Introduction
Administration Food Clothing Base Housing Parking spaces Places to eat on/off post Many choices available Coffee Fund $5 for the week Place $ in cash box Clothing Course attire is business casual Uniform/business attire as if visiting Pentagon or on official business Base Housing 15 mph Parking spaces Class Learning Environment Leave electronic devices: cell phones, blackberries outside the classroom
Ft. Belvoir I-95 Defense Acquisition University Park-ing Loisdale Road Telegraph Road Woodlawn Road Beulah Road Fairfax County Parkway Kingman Road Mt. Vernon Visitor Parking 18th Street 19th Street Gillespie Rd. I-66 I-95 Rt. 1 (Caution: there is another “Gunston Rd.” 2 miles south of Ft. Belvoir) Dulles International Airport Belvoir Road Mt. Vernon Parkway Defense Acquisition University 9820 Belvoir Rd. Ft. Belvoir, VA 22060-5565 Gunston Road Pohick Rd. Rte. 7100 Mt. Vernon Rd. Rt. 235 Springfield Mall Backlick Rd Franconia Road I-495 I-395 Olde Towne Pentagon Mall Duke St. I- 295 Edsal Road Van Dorn Ft. Belvoir Ft. Belvoir / Newington Exit X Sosa Be Ec Da2 Co3 Ha2 Ma Ho2 Co2 Da1 Co1 Hi Commissary VOQ 1-800 295-9750 P.O. VOQ Community Club Tulley Gate Pence Gate Re Ft. Hunt Rd. Eisenhower Ave Springfield Plaza Keene Mill Road Mar 29, 2010 Packard Conference Center (Blg 184) Cafeteria Garden Center Parking DAU Officers’ Club 703 780-0930 Bowl Roy’s McD’s Ha1 Hospital Mo Ho1 ATM Abbott Rd. X = Closed Roads on Ft. Belvoir = Traffic Light = Lunch Places Cedar Knoll Ft Belvoir Officers’ Club M Huntington Metro Station Springfield Walker Gate 23th Street 21th Street 12th Street Woodlawn Dr Belvoir Dr Always obey the posted speed limits on base = Access gates
DEFENSE ACQUISITION UNIVERSITY CAMPUS MAP PARKING 18th STREET North Bldg 209 Bldg 207 Bldg 205 CAFETERIA GYM 226 Staff & Faculty Parking SCOTT HALL Bldg 202 MIDDLETON STREET BELVOIR ROAD GUNSTON ROAD Bldg 208 Bldg 206 Bldg 204 19th STREET ESSAYONS 184 Packard Conf Ctr. Bldg 231 PARKING
Introductions Faculty and Support Staff Students Name Service and experience DAU projects and RQM 310 topics Students Organization Location What do you want to get out of RQM 310? RQM 310 - Introduction
Our First Team Competition Requirements Jeopardy! What do you remember from RQM 110? Play as teams Move the clickers around Respond quickly and accurately RQM 310 - Introduction
BACKUPS RQM 310 - Introduction