Hair & Beauty Functional English CONVERSATION SKILLS

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Presentation transcript:

Hair & Beauty Functional English CONVERSATION SKILLS Functional English (speaking, listening & communication) Entry Level 3 Follow the main points of discussions Use techniques to clarify and confirm understanding Give own point of view and respond appropriately to others’ point of view Use appropriate language in formal discussions/exchanges Make relevant contributions, allowing for and responding to others’ input Level 1 Make relevant and extended contributions to discussions, allowing for and responding to others’ input Prepare for and contribute to the formal discussion of ideas and opinions Make different kinds of contributions to discussions Present information/points of view clearly and in appropriate language July 2016. Kindly contributed by Carrie Bray. Search for Carrie on www.skillsworkshop.org and visit the download page for this resource to find further links and related resources. July 2016. Kindly contributed to www.skillsworkshop.org by Carrie Bray

Talking to clients In pairs draw up a list of suitable conversation topics to have with a customer. In pairs have a conversation – one of you pretend to be the customer and the other, the hairdresser. Then move on to the next person. July 2016. Kindly contributed to www.skillsworkshop.org by Carrie Bray

Discussion What makes a good discussion? July 2016. Kindly contributed to www.skillsworkshop.org by Carrie Bray

Discussion SPEAK! Be thought provoking ( not just provoking) Encourage others to speak- ask what they think Build on other’s ideas Use language to have an impact Be an active participant July 2016. Kindly contributed to www.skillsworkshop.org by Carrie Bray

How to do well Ask each other questions Use body language- nodding, looking interested Express your opinion Make relevant contributions Respond to what others are saying Show that you understand Use polite language Let other people have their say Do not dominate Speak! July 2016. Kindly contributed to www.skillsworkshop.org by Carrie Bray

Sample topic: animal testing What do you think about animal testing? Think about pros and cons Is there a difference between animal testing for medicine and testing for cosmetics? July 2016. Kindly contributed to www.skillsworkshop.org by Carrie Bray