2010 US B/W Copier Segment 1-6 M/S (Total Market Using products >$1,000 Only) 735,266 Units / 84.6% vs CY09 751,466 Units / 102.2% vs CY09 * Growth % Calculated by Ricoh Corporation Comments: Total market shows 2.2% increase with approx. 16.2K units when compared to 2009 driven by A4MFP. RFG unit decreased slightly by 1.4% when compared to 2009. RFG Market share also decreased slightly from 21.3% to 21.2% when compared to previous year.

2010 US Color Copier Segment 1-6 M/S (Total Market Using products >$1,000 Only) 314,257 / 104.9% vs CY09* * Growth % Calculated by Ricoh Corporation 365,783 Units / 116.4% vs CY09 * Comments: Total Color Market continues to increase by 16.4% with 51.5K units when compared to 2009 . RICOH maintained the #1 Market Share in Total Market in the space showing products >$1,000. RICOH M/S decreased from 26.5% to 22.1% when compared to 2009. RICOH units also decreased from 83.4K to 80.8K when compared to 2009. KonicaMinolta shows 19.7% growth. This is mainly due to the launch of new color products for whole office line such as C220, C280, C360,C452,C552 Canon shows a significant growth increase of 53.6% when compared to 2009. Canon’s M/S also increase from 13.1% to 17.4%. This is mainly due to the following models: imageRUNNER ADVANCE C5030, C5035, C5045,C5051,C7055 and C7065. Xerox also shows a growth increase of 16.4% but market share remains flat from 15.9% to 15.8% when compared to previous year. Models which contribute to unit increase are ColorQube 9201, WokeCentre 7346 &7435 and Phaser 8560MFP.

2010 US B/W + Color Copier Segment 1-6 M/S (Total Market Using products >$1,000 Only) 1,049,523 Units / 89.8% vs CY09* * Growth % Calculated by Ricoh Corporation Units 1,117,249 / 106.5% vs CY09 *