Asset Management - From Theory to Implementation Hugh Sinclair Washington Suburban Sanitary Commission CNAM 2014 Conference Toronto, Ontario May 20-24, 0214

Organization Overview Established in 1918; 8th largest water/wastewater utility in the U.S.; 460,000 customer accounts; Service area/population 1.8 million customers in Montgomery and Prince George’s Counties, Maryland; Bi-County Board of Commissioners.

Asset Profile - Assets - 730,000; - Value - $38 Billion ; - Combined Budget - $1.9 Billion - Maintenance Depots – (5) - 5600 miles; - Water Production - 174 MGD ; - Filtration Plants – (2) - 5500 miles; - Treatment – 240 MGD; - Treatment Plants – (6)

Asset Management Journey Phase 1 (2006-2007) Utility-Wide Master Plan Input for 10 Year Fiscal Plan Create a 30 Year Capital Investment Profile Phase 2 (2007-2012) Five Advanced Asset management Plans Water Transmission and Distribution Wastewater Treatment Plant (1) Wastewater Pumping Station Wastewater Collection System Basin Phase 3 (2012-Cuurent) Update Existing AMP’s Complete Collection System AMP Complete AMP’s: Wastewater Treatment Plant (1), Water Filtration Plant (1), Dam (1), Service Depot (1)

Phase I – Developing the Roadmap One of the Commission’s Strategic Priorities Plan, renew and sustain our infrastructure to meet customer expectations through innovative, cost-effective technology and world class asset management practices. Determine the infrastructure needs for the next 30 years Develop and Institutionalize asset management as a framework to strengthen current asset management practices & structure. Improve short term and long term investment decisions and maximize use of limited resources when deciding to refurbish, replace, or modernize Commission assets

Enterprise Asset Management Asset Management Framework Enterprise Asset Management Buildings and Grounds Communications Production Wastewater Buried Water Buried

Phase II – Culture Change Limited impact Heavy involvement from Upper and Middle management . Limited involvement by field personnel. Common Language Asset Management training for upper and middle management; New Organizational Structure New org chart to support Asset Management. Positions created to support the program. Creation of Project Teams Tasked with developing pilot AMP’s Project teams included the various stakeholders for each AMP. Teams contained members from several departments.

Phase II - Results 5 System/Facility AMPs Enterprise AMP

Phase III - Implementation Phase 3 Deliverables: 13 Asset Management Plans Development of additional business processes Training / Mentoring Continuous Improvement

Information Technology – The Missing Link I.T. Solutions to solve data issues Replace legacy maintenance management system Oracle platform Communication between information sources Dedicated software for Asset Management analysis Riva Modeling was chosen from several vendors. Incomplete/Incorrect data Work order input Q/A projects by supervisors Identify choke points for data input. TEAMS

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