Ian Caminsky CEO, InPost

Challenges Solutions Challenges & Solutions 50% 25% Larger parcels & an increase in volume means more house calls Failed deliveries equates to extra driving & cost Challenges 50% of households are typically unattended during normal working hours1 Delays for customer parcels & retailer returns Solutions Parcel lockers provide a one-stop solution for the issue of failed deliveries 25% of house calls get no answer2 Source: 1 IMRG UK Click & Collect Review, 2015. 2 IMRG UK Home Delivery Review, 2014

Solutions Challenge Solutions Challenge Challenges & Solutions Solutions Challenge Parcel Lockers are always ‘home’ and accessible 24/7 meaning that deliveries can be made first time, every time Only 32% of consumers say they are able to receive items at their place of work1 Solutions InPost Parcel Lockers are safe & secure. Using unique PIN opening codes only available to the recipient with CCTV cameras watching them 24/7/365 48% of consumers do not have a safe place for parcels to be left when they are not home2 Challenge Source: 1 IMRG UK Click & Collect Review, 2015. 2 IMRG UK Home Delivery Review, 2014

Considerations 46% of consumers have abandoned a basket due to lack of convenient delivery options1 72% of consumers will buy again from a store after a positive delivery experience2 InPost Parcel Lockers: Residential Locker Boxes: Consolidation of deliveries Less consolidation of deliveries Eliminate failed deliveries Eliminate most failed deliveries Fewer deliveries equates to less traffic & Fewer deliveries equates to less traffic & pollution pollution 51,600 parcel lockers available nationwide (24/7) Planning and funding required to build boxes Retailers already using parcel lockers (M&S, ASOS, Huge task so implementation would be timely Simply Be, Jacamo & JD Williams) Consolidation of deliveries will happen but will be less as couriers will still be driving to each street Failed deliveries could still happen if residential box is full Funding of boxes ? Does each household pay? Is this realistic? Source: 1 IMRG UK Consumer Home Delivery Review, 2014. 2 IMRG UK Click & Collect Review, 2015.

UK Network & Location Partners Over 1,000 locations now installed Urban customers are on average less than 2 miles from a locker1 Strategic deployment to increase the locker network to 1,300 by 2016 Source: 1 Based on the combined populations of Greater London, Birmingham and Manchester of 12m – 2011 Census

InPost Parcel Locker LED lighting over each module Located in well lit areas with ample parking Safe & secure with 3 CCTV cameras Dimensions: 2.98m x 2.22m x 0.95m (with roof) 2.98m x 2.45m x 1.88m Modular solution allowing up to 300 compartments per locker 3 different box sizes: Small 80 x 380 x 640mm Medium 190 x 380 x 640mm Large 380 x 380 x 640mm Accessible 24/7/365

Group Overview The largest private postal group in Poland Over 4,000 automated parcel lockers globally Operate across 5 continents Over 10,000 employees in 18 countries and 820 cities 20m customers have used InPost parcel lockers since 2009 19m parcels delivered to our parcel lockers around the world annually Plans to deploy over 1,000 more lockers globally by the end of 2015