service-level management https://store.theartofservice.com/the-service-level-management-toolkit-9038.html

Information Technology Infrastructure Library - Service-level management The central role of Service-level management makes it the natural place for metrics to be established and monitored against a benchmark. https://store.theartofservice.com/the-service-level-management-toolkit-9038.html

Information Technology Infrastructure Library - Service-level management Service-level management is the primary interface with the customer (as opposed to the user serviced by the service desk). Service-level management is responsible for: https://store.theartofservice.com/the-service-level-management-toolkit-9038.html

Information Technology Infrastructure Library - Service desk Service desk: not only handles incidents, problems and questions but also provides an interface for other activities such as change requests, maintenance contracts, software licenses, service-level management, configuration management, availability management, financial management and IT services continuity management https://store.theartofservice.com/the-service-level-management-toolkit-9038.html

Service catalog - A user's perspective The request requires approval, and goes through routing, service-level management, and other processes necessary to fulfill the request https://store.theartofservice.com/the-service-level-management-toolkit-9038.html

ITIL security management This is also necessary in order to reach a simplified service-level management for the information security, as it happens to be easier to manage a limited number of SLAs than it is to manage a large number of SLAs. https://store.theartofservice.com/the-service-level-management-toolkit-9038.html

ITIL - Service-level management The central role of Service-level management makes it the natural place for Software metric|metrics to be established and monitored against a benchmarking|benchmark. https://store.theartofservice.com/the-service-level-management-toolkit-9038.html

ITIL - Service desk * Service desk: not only handles incidents, problems and questions but also provides an interface for other activities such as change requests, maintenance contracts, software licenses, service-level management, configuration management, availability management, financial management and IT services continuity management https://store.theartofservice.com/the-service-level-management-toolkit-9038.html

Service desk - Other activities #Information Technology Infrastructure Library#Service level management|Service-level management https://store.theartofservice.com/the-service-level-management-toolkit-9038.html

Financial management for IT services - Service-level management Information Technology Infrastructure Library#Service level management|Service-level management provides key information regarding the level of service required by the customer (SLAs) and therefore forms the basis for calculations of all three sub-processes https://store.theartofservice.com/the-service-level-management-toolkit-9038.html

Event correlation - Event correlation in integrated management The goal of integrated management is to integrate the management of networks (data, telephone and multimedia), systems (hosts and applications) and IT services in a coherent manner. The scope of this discipline notably includes network management, systems management and Service level management|Service-Level Management. https://store.theartofservice.com/the-service-level-management-toolkit-9038.html

For More Information, Visit: https://store.theartofservice.com/the-service-level-management-toolkit-9038.html The Art of Service https://store.theartofservice.com