Video Media Management Integrated Workflows Examples in Higher ED and Healthcare

Integrated Workflows – Why Bother??? Better End User Experience Unified Management Technical Dependencies Remember who the user is Professor/Student; Doctor/Patient Interdependencies between applications Cross pollination of data sets Improved business processes Better End User Experience! Easier to consume Collaboration Technology Acceptance UI

Technical Considerations & Challenges Authentication & Integration with AD and/or InCommon LDAP Bind accounts Group policies Single sign-on Network & Firewall Cloud App Vs On-Premise Response times IT Policies Software Licensing How does it scale? Streams vs. Users vs. Storage Do you need any licenses to integrate platforms; API charges Hardware assets Cloud App vs. On-Premise Storage requirements Support and Analysis Dependencies between applications when troubleshooting Storage assessments and policy; when to archive Workflow automation for storage; automatic directory establishment and placement Archiving process Analytics; Usage metrics; performance

Results: Integrated Examples with LMS and EHR

Higher Education Example – LMS Goal - add lecture capture and multi media content to online Learning Management System Embedding content into LMS mitigates training and desktop clutter associated with multiple “open windows” Creation of a “University Branded” content creation and storage environment Single Sign-on via LMS Automated recording workflow and placement of content Calendar integration Course content

Sakai LMS Integrated with Mediasite LMS Menu Media Site Catalog Content/Video’s

Health Care Example – Telehealth Medical Professional having access to patients Electronic Health Records (EHR) during a video call with said patient Video call stored as a HIPPA compliant record Simplification of the call scheduling process Scheduled by assistant Simplify the “dial” process for both patient and medical professional Integration into Patient Portal Automate billing Insurance laws changing to allow payment for telemedicine “visits”

EMR Integration for Seamless Workflow At-home Patient Consultation 1. Patient taps video enabled appointment to join EMR Patient Mobile App

EMR Integration for Seamless Workflow At-home Patient Consultation 1. Patient taps video enabled appointment to join 2. Patient enters waiting room and sees self-view and wait time Dr. Smith Approx. 5 min wait EMR Patient Mobile App

EMR Integration for Seamless Workflow At-home Patient Consultation 1. Patient taps video enabled appointment to join 2. Patient enters waiting room and sees self-view and wait time 3. Physician selects next appointment from calendar, reviews patient record and sees patient is in virtual waiting room Dr. Smith Approx. 5 min wait EMR Patient Mobile App EMR Physician Portal

EMR Integration for Seamless Workflow At-home Patient Consultation 1. Patient taps video enabled appointment to join 2. Patient enters waiting room and sees self-view and wait time 3. Physician selects next appointment from calendar, reviews patient record and sees patient is in virtual waiting room Dr. Gavish Approx. 5 min wait 4. Physician taps to join and begins patient consultation EMR Patient Mobile App EMR Physician Portal

EMR Integration for Seamless Workflow At-home Patient Consultation 1. Patient taps video enabled appointment to join 2. Patient enters waiting room and sees self-view and wait time 3. Physician selects next appointment from calendar, reviews patient record and sees patient is in virtual waiting room Dr. Gavish Approx. 5 min wait 4. Physician taps to join and begins patient consultation 5. Physician taps chart icon to update records during consult EMR Patient Mobile App EMR Physician Portal

EMR Integration for Seamless Workflow At-home Patient Consultation 1. Patient taps video enabled appointment to join 2. Patient enters waiting room and sees self-view and wait time 3. Physician selects next appointment from calendar, reviews patient record and sees patient is in virtual waiting room Dr. Gavish Approx. 5 min wait 4. Physician taps to join and begins patient consultation 5. Physician taps chart icon to update records during consult 6. Physician taps patient video to return to full screen. Patient and physician tap to end session EMR Patient Mobile App EMR Physician Portal

Thank You…. Dave Marble CEO OSHEAN, Inc Thank You…. Dave Marble CEO OSHEAN, Inc. 401-398-7500 @davemarble @osheanri