Module 6: Computer-Augmented Environment: The Workplace Introduction Changing Workplace Changing Management Styles Workplace Surveillance Computer-Related Risks in the Workplaces Employee Health and Productivity Ethical and Social...J.M.Kizza

Ethical and Social...J.M.Kizza Introduction We spend more time in the workplace Domesticated technology to improve workplace Since the industrial age, the workplace has been in the forefront of technological innovation The fears that technology will replace workers, which have been the main force behind the resistance to workplace modernization have not materialized Every new technology brings new workers in the workspace Ethical and Social...J.M.Kizza

The Changing Workplace The workplace can be anywhere where one performs tasks: A place away from home In a car/plane/train Home Virtual office In the home office: Categories of workers have been changing Company benefits are mixed Not everyone benefits from home-based work Ethical and Social...J.M.Kizza

The Changing Workplace… There are company fears arising from home-based work: Trade secrets Supervision Productivity Liability Unstudied social and Ethical effects: Psychological Social Ethical and Social...J.M.Kizza

Workplace Privacy and Surveillance The purpose of workspace monitoring Types of monitoring: Electronic Video Benefits of monitoring: Good management, performance evaluation, management control, accurate assessment, immediate feedback and, flexible work assignments. Ethical and Social...J.M.Kizza

Workplace Privacy and Surveillance… Effects of electronic monitoring: Reduced task variety Lack of individual initiatives Reduced or no peer social support Lack of self-esteem Lack of interest in the job Lack of trust among workers, between workers and supervisors, and between supervisors and management Alienation Ethical and Social...J.M.Kizza

Computer-related Risks Employee safety Reliability System safety and security Individual privacy. Ethical and Social...J.M.Kizza

Employee Health and Productivity Ergonomics- an applied science concerned with the human-machine interactions that offer and maintain the safety, comfort, health, and habitable environment. Ergonomic injuries result when demand on an employee to perform far exceeds that person’s working capacity Ethical and Social...J.M.Kizza

Employee Health and Productivity… Ergonomic-related musculosketal disorder such as: Back pain Neck and shoulder pains Repetitive strain injuries (RSI) Stress Productivity of workers depends on their health Companies are getting the message and are forming health clubs, day-care centers on company premises, and offering extended maternity leaves Ethical and Social...J.M.Kizza