Quality of Service Developments

Slides:

Advertisements

Similar presentations

Social Enterprises: what are they and how can contractors engage with them to deliver services to public clients Emma Kyng.

Advertisements

Hew/ Advance Your full service brand management and fulfillment partner.

OptiShip ® Multi-carrier Shipping System. OptiShip ® customers save on average 13.6% of parcel shipping costs… OptiShip ® is a comprehensive system that.

Fair Trade and Chocolate Promoting a Fair and Sustainable Industry.

Strategy to Increase ASME’s Global Impact Michael Michaud, MD Global Alliances Orlando, FL November 16, 2009.

Facilitating FDI into Europe and Central Asia National and sub-national.

“Your full service brand management and fulfillment partner”

Green Travel - Issues and Trends in Communicating Green.

Who is FCm? FCm Global Network (Equity & Partner Countries) Total 75+ Countries Network - $4.67b EMEA - $2.51b APAC - $1.25b Americas - $914m Offices.

Leveraging on ICT to spur growth in postal and Courier subsector: JK Kandie Director/Human Capital & Administration.

Corporate Presentation | Bonn | August 2011 Deutsche Post DHL.

1 RICS The Royal Institution of Chartered Surveyors London Quantity Surveying & Construction Faculty The Built Environment Group Corporate Professional.

UPU & IPS Web Established in 1874, the Universal Postal Union (UPU), with its headquarters in the Swiss capital Berne, is the second oldest international.

Presentation to the Chinese Institute of Certified Public Accountants Beijing September 2012 Supporting International Development by China’s Corporate.

The Industrial Gas sector in North Africa a regional breakdown Logie Mackay 4 th Middle East Industrial Gases Conference Dubai, UAE December 3-5, 2013.

EACO POSTAL AND COURIER CONFERENCE NAIROBI APPLICATION OF BUSINESS CONTINUITY MANAGEMENT IN DEVELOPMENT OF HUMAN RESOURCE IN POSTAL AND COURIER SECTOR.

SA8000 Capabilities. Presentation a. SA8000 – An overview b. The need for SA8000 c. IQNet - Global SA8000 capability d. Introduction to IQNet Ltd 2.

Universal Postal Union “Connecting today’s postal sector with tomorrow’s future” © UPU 2007 – All rights reservedUniversal Postal Union The Changing World.

Tsuyoshi Okamoto Representative Director, President TOKYO GAS Co., Ltd. Sept. 10, 2013 The LNG Price Issue: Tokyo Gas Response and Proposals.

Future Aspirations Dr Maire Shelly Associate Postgraduate Dean North Western Deanery.

EGAP Conference 13 September 2007 Berne Union and Prague Club Kimberly Wiehl SECRETARY-GENERAL EGAP Conference 13 September 2007.

Overview of APL Logistics. Supply Chain Management Container Shipping Chartering & Enterprise Our Heritage Founded in 1968 Largest shipping company listed.

LOOKING AT BROKERAGE IN NORTH AMERICA: WHAT’S AHEAD FOR CANADA’S CUSTOMS BROKERS? 41st NCBFAA Annual Conference Carol West, President Canadian Society.

Building Partnerships for Logistics Delivery DHL Global Forwarding – Aid & Relief Services Aid and International Development Forum 2011, Washington DC.

Small Package Shipping State of the Industry Presented By: Mike Erickson, President/CEO AIMED Fall Conference - St. Louis Friday, October 22nd 3:00 - 4:00pm.

The Global Standard for Consumer Products Helping Retailers Supply Safe Products.

Future of UK Postal Sector- Large User Perspective David Robottom D&S Consultants Ltd CWU Special Forum 9 th February 2006 Newcastle.

WCC Presentation Meeting with AMAI (India) 16 February 2012 Alistair Steel, WCC Secretariat.

“Financial reporting plays a critical role in establishing and maintaining the confidence of the investing public. The objective of financial reporting.

WINTER Template. Business Dynamics Working aggressively in the industry for the past two years. Comprises Airfreight, Ocean freight, transportation, Customs.

SEAMAR SHIPPING SERVICES & LOGISTICS PANAMA. SEAMAR, thanks to the professional and skilled staff, and thanks to a well established and selected network.

Green Flag Award Outline Growth and Development of the Scheme Licence 2012 – 2017 Our Partners Future Funding Challenges Questions.

Smart Metering in the Domestic Sector The Annual National Home Energy Conference 2008 Tuesday 13 May 2008 Russell Hamblin-Boone Director of Corporate Affairs.

DHL International: Ambitious Competitor in Global Logistics Services

ARIMNet Presentation ARIMNet A cooperative network for Agricultural Research in the Mediterranean Michel DODET Coordinator.

The Importance of Cross-Border Quality in a Globalised and Liberalised World Dr. Herbert-Michael Zapf President and CEO International Post Corporation.

DGS LOGISTICS CO., LTD. DGS LOGISTICS OUR GOAL IS TO EXCEED CUSTOMER'S SATISFACTION CUSTOMER INTERMODAL TRANSPORT ROAD & RAIL SEAFREIGHT AIRFREIGHT GLOBAL.

3D Scanner Market to Global Analysis and Forecasts by Type, Service, Range, and End-user Verticals No of Pages: 150 Publishing Date: Jan 2017 Single.

3D Gaming Console Market to Global Analysis and Forecasts by Type, Components No of Pages: 150 Publishing Date: Feb 2017 Single User PDF: US$ 3900.

Point of Sale (POS) Terminals Market to Global Analysis and Forecasts by Type, by Component and Application No of Pages: 150 Publishing Date: Feb.

3D Gaming Console Market to Global Analysis and Forecasts by Type, Components No of Pages: 150 Publishing Date: Feb 2017 Single User PDF: US$ 3900.

Software Defined Networking (SDN) Market to Global Analysis and Forecasts by Solution, End- Users, Industry Vertical and Region No of Pages: 202.

Edge Data Center Market to Global Analysis and Forecasts by Deployment Type and Verticals No of Pages: 150 Publishing Date: Apr 2017 Single User.

IoT Security Market to Global Analysis and Forecasts by Type, Solution and Application No of Pages: 150 Publishing Date: Apr 2017 Single User PDF:

3D Scanner Market to Global Analysis and Forecasts by Type, Service, Range, and End-user Verticals No of Pages: 150 Publishing Date: Apr 2017 Single.

Cyber Security Market to Global Analysis and Forecasts by Security Type, Solution and End-user Industry No of Pages: 150 Publishing Date: Apr 2017.

Optical Data Storage Devices Market to Global Analysis and Forecasts by Product Type, End- User Verticals and Geography No of Pages: 150 Publishing.

Cyber Security Market to Global Analysis and Forecasts by Security Type, Solution and End-user Industry No of Pages: 150 Publishing Date: May 2017.

Edge Data Center Market to Global Analysis and Forecasts by Deployment Type and Verticals No of Pages: 150 Publishing Date: May 2017 Single User.

IoT Security Market to Global Analysis and Forecasts by Type, Solution and Application No of Pages: 150 Publishing Date: Apr 2017 Single User PDF:

Software Defined Networking (SDN) Market to Global Analysis and Forecasts by Solution, End- Users, Industry Vertical and Region No of Pages: 202.

TS Standard TS Standard is Globally ISO Technical specification and aim to developed the quality management system for the Automotive Industry.

MEET CMC-Global 2012 was a landmark year for the International Council of Management Consulting Institutes (ICMCI); a year in which it celebrated its 25th.

Fair Trade and Chocolate

VisitScotland: Helping tourism SMEs internationalise through ERDF

International Federation of Accountants

September, Lev Razovskiy Director, International Affairs

David Robottom D&S Consultants Ltd PPA Seminar 27th January 2009

Achieving the Internal Gas Market The view of gas suppliers

LBMA’s approach to CSR Sakhila Mirza Executive Board Director and General Counsel.

Chapter 9 Corporate-Level Strategy: Horizontal Integration, Vertical Integration, and Strategic Outsourcing.

Tracing the origin of wood for sustainable operation

Topic 6 – Logistics and Supply Chain Management

1/22/2015 A partnership/collaboration from Bayer through setting up and implementing a global FSP strategy on a local level Keith Francis, Strategic.

EESC work on aviation: Numerous opinions on all major issues:

Introduction to Cordence Worldwide

MONUSCO STABILIZATION.

No /4, Maruthi Nagar, Tirupati, Chittoor Dist, Andhra Pradesh, India | No /4,

Fair Trade and Chocolate

Presentation transcript:

Quality of Service Developments www.themca.org.uk Quality of Service Developments Ian Kavanagh Treasurer of Mail consolidators Association (MCA) CEO of BTB Mailflight Ltd

Market Developments Greater service choice. www.themca.org.uk Market Developments Greater service choice. Many PTTS, consolidators, direct entry providers, and mail specialists. MCA membership more reflective of today’s postal market

Current MCA Membership www.themca.org.uk Current MCA Membership Air Business B & H Worldwide Ltd Belgian Post International BTB Mailflight City Link DHL Global Mail Direct Link Global Mailing IMX La Poste Lewis Direct Mail Mail Africa Mailflight Courier Services Mail Handling International Mail International Mailings Direct Mail Options Mail Resource Royal Mail Swiss Post Sky Postal The Mail House.

MCA Commitment to Code of Conduct www.themca.org.uk MCA Commitment to Code of Conduct All MCA members sign a commitment to: Ensure the integrity of the customers mail at all times Maintain client confidentiality Operate robust auditable processing systems Provide accurate service and routing information Provide accurate information on service delivery aims

Transit Testing What is currently available? www.themca.org.uk Transit Testing What is currently available? Individual MCA members do conduct testing. Testing is not like for like and too varied, so exact comparisons are difficult. However at MCA meetings MCA members discuss any problem delivery destinations and there is a Quality of Service Sub Committee that address issues with PTTs.

IPC Testing (International Post Corporation) www.themca.org.uk IPC Testing (International Post Corporation) The International Post Corporation (IPC) is a cooperative association of 24 member postal operators in Europe, North America and Asia- Pacific. IPC’s 24 members are responsible for delivering 80 percent of the world’s total mail volume. Members recognise IPC as the natural partner and industry organisation for improving service quality, promoting cooperation and interoperability and for providing informed analysis on the postal and adjacent markets.

International Mail Distribution Accreditation Scheme (IMDAS) www.themca.org.uk International Mail Distribution Accreditation Scheme (IMDAS) Delivering further quality of service controls. Developed together by customers and suppliers. Delivering improved standards and transparency. Opportunity to jointly develop more transit testing information. Leading to greater customer confidence.

Conclusion Always use a quality mail service provider. www.themca.org.uk Conclusion Always use a quality mail service provider. Conclusions Competitive market Increasing costs Economic uncertainty It is more important than ever before to choose quality mailing suppliers. Accurate transit times Reliable services Sustainable pricing Long term stability Added value Proactive account management

www.themca.org.uk Thank you Ian Kavanagh - Treasurer of Mail consolidators Association (MCA) - CEO of BTB Mailflight Ltd