APAMSA Leadership Development Module Recognizing APAMSA Leadership Development Module

Recognizing Relations-Oriented Behaviors Give praise and appreciation to others for notable accomplishments and contributions Recognize peers, superiors, team members, sponsors, and partners Goal is to encourage desirable proactive behaviors and task commitment Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 74-75)

Relations-Oriented Behaviors Leadership Challenge (22) Recognizing Recognize others through praise, awards, and ceremonies Briefly describe one example of acknowledging others and which values or priorities of your team this recognition helped define

Supporting Guidelines For Recognizing Recognize varied contributions Identify behaviors to recognize Target specific behaviors Acknowledge improvements Commend failed efforts Be sincere Be timely Give appropriate recognition Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 71-72)

Recognizing Recognize Varied Contributions Identify multiple behaviors and achievements that accomplish team goals and priorities Recognize different behaviors from team members, superiors, sponsors, and partners Use public praise or awards or recognition ceremonies to express team values and priorities Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 74-75)

Recognizing Identify Behaviors To Recognize The basis of recognition is more important than the award itself Target behaviors and contributions that help accomplish important goals or express team values Seek out persons who demonstrate valued behaviors and effective performance Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 74-75)

Recognizing Target Specific Behaviors Keep things simple and focused Identify specific behaviors and achievements that connote a simple message: “We value people and their meaningful contributions.” Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 74-75)

Recognizing Acknowledge Improvements Effective performance may mean progress Periodically assess and measure team performance to identify improvements Recognize exceptional cases of improved performance Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 74-75)

Recognizing Commend Failed Efforts “If at first, you don’t succeed. Try, try again.” Acknowledge courage and valiant efforts regardless of failure If not for those who dare to succeed, there would be no progress Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 74-75)

Recognizing Be Sincere Provide sincere recognition of others Ensure that contributions acknowledged are congruent with team goals and priorities Meaningless recognition of contributions that do not demonstrate team values can be taken lightly as fluff Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 74-75)

Recognizing Be Timely Periodically review of team performance and contributions Provide timely recognition of contributions with immediate praise or awards (e.g., certificate, medal) Produce monthly bulletin of awards and host annual recognition ceremonies Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 74-75)

Recognizing Give Appropriate Recognition Provide recognition that is appropriate for the person and situation Persons offering significant contributions should not be slighted with a mere trophy—a recognition ceremony is in order Err on the side of caution by doing more rather than doing less Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 74-75)

Relations-Oriented Behaviors Summary Recognizing Recognizing encourages desirable proactive behaviors and task commitment Recognize varied contributions through praise, awards, and ceremonies Utilize the Guidelines for Recognizing to acknowledge others and effectively define the values and priorities of your team

Relations-Oriented Behaviors Next Topic… Team Building Our next module discusses guidelines for increasing cohesiveness, mutual cooperation, and team identification

Relations-Oriented Behaviors Sources G. Yukl, Leadership In Organizations, New Jersey: Pearson Prentice Hall, 2006, p. 74-75 Free Management Library www.managementhelp.org/ldrship/ldrship.htm