Communication.

Slides:

Advertisements

Similar presentations

The Electronic Office & The Internet Chapters 22 & 26 Information Systems for You.

Advertisements

Communication Transferring information from one person to another. Communication is used to instruct, clarify interpret, notify, warn, receive feedback,

Formatting Letters, Memos, and s

ADMINISTRATION REVISION - BLOCK 4 HANDLING THE MAIL.

COMMUNICATING IN DIFFERENT WAYS USING THE TECHNOLOGIES AVAILABLE TO SUPPORT THEM. Over the years, each of the main technologies of the telecommunications.

Human Resources. To understand what are meant by effective communication and feedback Analyse the advantages and disadvantages of different communication.

Copyright 2007 – Biz/ed Communication in Business.

Business communications. 1.6 Business communications Communications in business  Occur constantly  Are formal and informal  Are written and.

Communication. Overview What is communication? Internal and external communication Factors affecting the choice of communication Methods of communication.

 Maintain records  Keep minutes  Prepare and read executive board report  Sign authorizations for payment  Come to meetings prepared.

Standard Grade Business Management Unit 4.5 – How do Businesses Communicate?

COMMUNICATION WHAT IS COMMUNICATION ? TYPES/MODES OF COMMUNICATON THE COMMUNICATION PROCESS INTERNAL COMMUNICATION EXTERNAL COMMUNICATION FORMAL COMMUNICATION.

Communication. Define Communication (2000 Q. 4 (a)) Communication is the exchange of information between people.Communication is the exchange of information.

Communication Transferring information from one person to another that leads to some outcome, changed behaviour or changed practice Formal Communication.

Skype A multimedia tool to use in and outside your classroom.

Area Of Study 2 Information And Communications Technology(ICT)

Organising Meetings >>> Identifying the need for a meeting Planning a meeting Arranging a meeting Topic 1 Topic 2 Topic 3.

1 Standard Grade Modern Studies Enquiry Skills Investigating methods.

Unit 11 Meetings. Overview  Meetings In Business  Types of Meeting  Attending Meetings  Notice and Agenda  Chairman’s Agenda  Minutes of Meeting.

1Prepared by:Mazhar Javed Awan Paper work For many years offices were dominated by paper. For many years offices were dominated by paper. Everything was.

CLUB ACCOUNTS. What is a Club? A Club is an organisation set up by its members Officers are elected annually at the annual general meeting (AGM) e.g.

Communication. Questions to Consider 1.What is the definition of Communication? What are the two types of communication for a business? Use examples in.

COMMUNICATION. Passing on of information or ideas Information must be:  Easy to understand  Sent by the most suitable method  Sent to the correct person.

We can present data in a graphical form as it is easier to see what is going on, or to spot patterns, rather than looking at raw numbers in a table or.

COMMUNICATION. Learning Objectives Open your communication notes and add the following objectives Be aware of the different channels of communication.

CHAPTER 28 Communication. 2 R. Delaney Oral Communications Communication is the transfer of ideas, messages or facts between people. Oral Communications.

Communication in Business A2 Business Studies - People

MANAGEMENT SKILLS Communication. Communicating Communication is an interaction or exchange between people that results in the transfer of a message or.

£1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100 Welcome.

Club Accounts. What is a Club? A club is an organisation set up for the benefit of its members, e.g. Golf Club, Rugby Club, GAA Club, Bridge Club, etc.

CHOOSING APPROPRIATE FORMS OF COMMUNICATION. Objectives from the Specification know the importance of communicating a message in an appropriate form to.

CHOOSING APPROPRIATE FORMS OF COMMUNICATION. Starter Log on Open Power Point Add your name to the first slide Title is “Be able to describe the features.

Communication. Categories of Communication Communication may be classified using the following categories: –Verbal –Non-Verbal –Written –Numerical –Technological.

Communication. Objectives At the end of this lesson you should understand: The importance of Communication in Business Internal and External types of.

Business Communication SWHArif Altaf. Overview What is communication? Internal and external communication Factors affecting the choice of communication.

Formatting Letters, Memos, and s

Meetings ‘Coming together is a beginning,

PREPARING MEETINGS DOCUMENTS

Communication in organisations

make sure you have signed in to this training.

MEETINGS Reference: Pinner, D, 1998, Communication Skills, Addison Wesley Longman New Zealand Limited, pp

Communication - Written Presented By An Ordinary Mortal

Business Communication

MEETINGS Reference: Pinner, D, 1998, Communication Skills, Addison Wesley Longman New Zealand Limited, pp

Electronic Mail.

21 Communications.

Katarzyna Gagan, Anna Krawczuk

Katarzyna Gagan, Anna Krawczuk

Professional Traits Lesson 2 Verbal Communication.

Added Value Unit/Assignment

SEM II : Marketing Research

Handout 3: Written communication methods

Handout 3: Written communication methods

Business Communication

All About Graphs Graphs and charts are great because they communicate information visually – using a picture!

Communication in organisations

How did the internet develop?

COMMUNICATION STUDIES TWO

Unit 7 – Written Business Communications

Animation Sequences Successfully Loaded..

Rayat Shikshan Sanstha's S. M. Joshi College, Hadapsar, Pune-28

Security of People, Property and Information

Human and Computer Interaction (H.C.I.) &Communication Skills

Organizational Communication

6. Types of meetings 8. Business Documents

Unit 7 – Written Business Communications

Ixksfjsokh Communication. Overview What is communication? ixksfjsokh hkq l=ulao Internal and external communication Factors affecting the choice of communication.

Presentation transcript:

Communication

Communication is The transfer of information(data) from one person to another.

Internal Communication is With people inside the organisation. Eg. Notice Board.

External Communication is Between the organisation and people outside. Eg. Letter

Factors to consider when choosing a method of communications.

1. Cost Is the method cheap or dear?

2. Speed How long will it take to reach its destination?

3. Secrecy Is the method confidential?

4. Record Will a copy of the information exist?

5. Destination Is it internal or internal? How far is it going?

The 3 methods of communication are 1. Oral/Verbal 2. Written 3. Visual

Oral Communication is Sending a verbal message. Internal Eg. Intercom, face-to-face meeting. External Eg. Radio, telephone.

Oral Communication Advantages Quick Instant Feedback Disadvantages No Record May be hard to remember

Written Communication Some record is kept. Internal Eg. Notice Board, Memo External Eg. Letter, e-mail, fax

Written Communication Advantages Record kept Don’t have to remember everything Disadvantages No instant feedback May not be confidential Eg. fax

Visual Communication Using charts, graphs, videos and television to give a messages internally & externally.

Visual Communication Advantages Easy to understand Shows trends and comparisons Disadvantages Some people may not understand Takes time to prepare

A Memo is A short note used within a business. To: Mr. Kelly From: CSPE Class representative. Date: 10/10/08 Subject: Recycling paper. Message: Please place used paper in recycle bins. Signed: Mary Jones.

A Notice of a Meeting is Information about a meeting. Sent by the secretary. Name:1st year PTM Date:20/10/08 Place:SHS, Tullamore Time:9.00-3.00 Signed:Aoife Malone

An Agenda is A list of topics that will be discussed at a meeting.

Sample Agenda 1. 2. 3. 4. Recap of the years events. 5. Minutes Summary of last meeting. 2. Matters Arising Issues that need further discussion. 3. Correspondance Letters of apology etc. 4. Chairpersons Report Recap of the years events. 5. Treasurers Summary of finances. 6. Election of Officers Appointing new officers. 7. AOB Any Other Business

Types of Meetings AGM: Annual General Meeting. EGM: Extra-ordinary General Meeting. Ad hoc: Informal meeting on the spur of the moment.

Chairperson Calls meeting to order. Ensures that meetings run smoothly.

Secretary Sends out notices of meetings. Writes up the Agenda. Keeps minutes.

Treasurer Keeps a record of all finances. Prepare final accounts. Prepares financial reports.

Rules for preparing charts/graphs Give it a title. Label the Y axis (eg. year) Label the X axis (eg. quantity)

Bar Chart Is a series of bars. Used for comparing quantities.

Line/Trend Graph Is a chart that uses lines. Used for showing changes over time.

Pie Charts Is a circle divided into segments. Used to show percentages or proportions.

Government Agency involved in communication An Post Provides a national & international postal service.

Other services Publicity post Delivers leaflets for a small fee.

Swift post Letter will be delivered quicker for a fee.

Freepost Special envelopes where customers can reply to business & they pay the postage.

Private telecommunications providers Eircom BT Perlico Orange Meteor Vodafone

Telecommunication services Telephones Freefone Texting Answering service

Internet E-mail www

Teleconferencing Up to 20 people can talk together.

Video-conferencing TV link up of sound & pictures for meetings without travel.