4.01 Understand promotion and the promotional mix
Promotion is… Any form of communication a business uses to inform, remind, or persuade customers to purchase products and improve its public image For example: How do you learn about new products in the marketplace?
Institutional vs. Product Institutional promotion For example: Sponsorship of a little league team Product promotion For example: TV commercials
What’s in the promotional mix? Personal selling For example: A car salesman Advertising For example: TV, radio, and magazine ads
What’s in the promotional mix? Sales promotions For example: Chinese restaurant at the mall offers free samples Public relations For example: Panera Bread Company donates leftover bread to homeless shelters