The role Order stationery Diary management Filing Typing documents Maintaining staff absences and holiday records Refreshments and catering orders Travel and accommodation and related insurance etc. Presentations for meetings Taking minutes of meetings Handling incoming and outgoing post Managing the office Supervising junior staff Stock taking Shredding/disposal of confidential waste Maintaining notice boards (decorating the office) Liaison with contractors Organising maintenance of office equipment Health and safety representative/nominated first aider/fire safety officer Making and receiving calls Meeting and greeting Updating and maintaining information systems and procedures Processing expenses Checking emails Arrangements for parking and room booking Petty cash Public relations Organising meetings Photocopying and use of other reprographic equipment Organising staff training Organising events/run errands

Personal qualities Organisational skills Accurate Patience Confidence Punctual High standards Professional/maintaining professional relationships Ability to use initiative Assertive Presentable Compromise Efficient Knowledge of their own limitations Honest Accurate Thinking on your feet/finding solutions quickly Discretion/tactful Multi-tasking Polite and friendly Adaptability Delegation skills Use equipment Quick learner Organisational knowledge Good customer service skills Managerial skills Good memory Literacy and numeracy skills