TNQ101-10

Microsoft Exchange Server® 2000: Microsoft Outlook® Web Access John Gardner Cyberstreams, Inc. Portland, Oregon

Session Prerequisites This session assumes that you have: Basic understanding of Microsoft Outlook 9x/2000 client Familiarity with Outlook Web Access 5.5 This is a level 100 session

What You Will Learn Today How to setup Outlook Web Access 2000 How to logon to Outlook Web Access How to use Outlook Web Access e-mail, calendar, contacts, and public folders

Session Agenda Setting up Outlook Web Access Demo 1: Setting up OWA users with Exchange Task Wizard Mailbox logon and Web browser interface Demo 2: Mailbox logon and named URLs E-mail, contacts, and calendaring Demo 3: Utilizing OWA OWA 2000 versus Outlook 2000 Client Demo 4: Limitations of OWA 2000 versus Outlook 2000 Client Public folders Demo 5: Public folder access and creation

What Is Outlook Web Access 2000? Definition- Outlook Web Access provides a secure environment for users to access Exchange 2000 data by using an Internet browser

Setting Up Outlook Web Access 2000 OWA Server 2000 setup User Mailbox setup Active Directory Exchange Task Wizard Internet Explorer 5.0 setup

Demo 1: Setting Up OWA Users With Exchange Task Wizard

Discussion

Pop Quiz What Windows 2000 Server administrative service is opened to add a new mailbox? Active Directory users and computers What is the name of the wizard used to setup a new mailbox? Exchange Task Wizard Name another option displayed besides “create mailbox” when running the wizard? Establish e-mail addresses, enable instant messaging (or possibly delete mailbox)

http://<Outlook Web Access server name>/exchange/<mailbox> Mailbox Logon Diagram User Is Authenticated Active Directory-based Domain Controller Outlook Web Access Server Web Browser http://<Outlook Web Access server name>/exchange/<mailbox> Mailbox Location Is Queried Default Page Returned for Mailbox 1 2 4 3

Mailbox Logon Domain Logon and OWA URL OWA URL without Domain Logon http://<OWA server name>/exchange/ OWA URL without Domain Logon http://<OWA server name>/exchange/<mailbox>

Client Authentication Domain Domain Controller Request Internet Information Server Client

Outlook Web Access Web Browser Interface Internet Explorer 5.0 recommended browser Communication between OWA 2000 Server and Internet Explorer 5.0 OWA 2000 browser logout

Demo 2: Mailbox Logon And Named URLs

Discussion

Pop Quiz (Fill in the blank) What is the URL to logon to OWA if a user is logged on to the domain on a Windows client machine? http://<OWA server name>/________/ http://<OWA server name>/exchange/ What is the URL to logon to OWA if a user is not logged on to the domain? http://<OWA server name>/________/_______ http://<OWA server name>/exchange/<mailbox>

Outlook Items Supported By OWA E-mail Contacts Calendaring Creating Outlook folders

Demo 3: Utilizing OWA OWA miscellaneous features Utilizing e-mail Multimedia e-mails Calendaring and contacts

Discussion

Pop Quiz Name a feature of OWA 2000 not offered in OWA 5.5? (Need 1-2 volunteers to answer) Preview-pane, 2-pane view, drag and drop What format are OWA 2000 e-mails created in: Outlook rich-text format Plain text HTML Answer- C What is the main difference between calendaring in OWA 5.5 and OWA 2000? OWA 5.5 did not support scheduling meetings with attendees but OWA 2000 does

Why OWA 2000 Is Not A Replacement For Outlook 2000 OWA has limitations OWA was designed for roaming or RAS users

Limitations Of OWA 2000 Versus Outlook 2000 Supports e-mail, Calendar, and Contact Items Supports All Outlook items Supports Creation of Outlook Folders NA Outlook Item List Views Message Flags and Inbox Rules Offline Use Collaboration Applications PDAs, Datalink watches or other external devices

Demo 4: Limitations Of OWA 2000 Versus Outlook Client

Discussion

Pop Quiz OWA was designed for what kind of users? RAS and roaming users List two limitations of OWA 2000 versus Outlook 2000 client: Offline Folder use, Message Flags, Calendar Appointment list views, Forms…

Public Folders Public Folder items and folders Public Folder access

Demo 5: Public Folder Access And Creation

Final Discussion

Final Pop Quiz Public Folders offer what Outlook features? Calendaring and contacts Who was OWA designed for? RAS or roaming users Name a new feature in OWA 2000 that was not offered in OWA 5.5? Inviting attendees to meetings, multimedia message, preview pane…

Tips And Tricks You can drag and drop personal contacts item into a public contacts folder Task items created in Outlook 2000 Client can be viewed through OWA 2000

Session Summary Mailbox setup and logon OWA features OWA 2000 versus Outlook 2000 Client Public Folders

For More Information Refer to the TechNet Web site at MOC Courses www.microsoft.com/technet/ MOC Courses Deploying Exchange 2000 Outlook Web Access Exchange Server 2000’s Help File on Outlook Web Access

Session Credits Author: Jon Gardiner Producer/Editor: Andy Boyd Cyberstreams (Portland Region) Producer/Editor: Andy Boyd Thanks to Microsoft Technical Field personnel who reviewed this session: Paul Wilcox, Cyberstreams (Portland Branch)

Optional Level 200 Information The slides following are optional OWA Deployment slides

OWA Deployment Network security and firewalls Active Directory-based Domain Controller Back-End Exchange Servers Front-End Server Web Browser Firewall Between Web Browser and Front-End Server Firewall Between Front-End and Back-End Exchange Servers

OWA Deployment Scaling front-end servers Planning back-end server capacity DNS HTTP mail.nwtraders.msft 192.168.1.1 192.168.1.2 Browser Outlook Web Access Front-End Servers Back-End Servers