Decision Support Systems Course Dr. Aref Rashad February 2013 Decision Support Systems Course

Decision Support Systems Course Course Goals To become familiar with the goals and different forms of decision support. Explore approaches to decision making Explore the various decision support system components together with a detailed illustration of Decision support system analysis, design and development Implementation and Applications of Decision Support Systems. The actual and potential impact of the technology together with the challenges associated with this kind of application will be examined. February 2013 Decision Support Systems Course

Decision Support Systems Course References: Decision Support Systems for Business Intelligence, 2nd Edition, Vicki L. Sauter, January 2011, ©2010 Decision support systems and intelligent systems, Efraim Turban. Jay E. Aronson, Prentice Hall, 1998 Lecture Notes February 2013 Decision Support Systems Course

Decision Support Systems Course Course Requirements Lectures Notes Project Assignment Grades Distribution Final Exam 70 Midterm 20 Assignment 20 Attendance 10 Classroom activities 10 Practice & Project 20 February 2013 Decision Support Systems Course

Decision Support Systems Course Course Requirements Project: Each group shall submit a project showing real implementation of DSS based on using Excel and Visual Basic. (Week 10) Assignment: Each student shall submit a paper at least 5 pages on DSS application on certain domain (industry, Education, Health, Government….etc.) (Week 8) February 2013 Decision Support Systems Course

Decision Support Systems Course Course Contents Decisions and Decision Making Support. DSS Data Component. DSS Model Component. DSS User Interface. DSS Application Example Designing a Decision Support System. Development and Implementation Strategy. Intelligence and Decision Support Systems. February 2013 Decision Support Systems Course

Decision Support Systems Course “Virtually everyone makes hundreds of decisions each day” Decisions made up of a composite of information, data, facts and belief. Data by itself does not constitute useful information unless it is analyzed and processed. "Good decision making" means we are informed and have relevant and appropriate information on which to base our choices among alternatives. February 2013 Decision Support Systems Course

Decision Support Systems Course Quality of decisions Quality of decisions depend on : The adequacy of the available information The quality of the information, the number of options The appropriateness of the analysis effort available at the time of the decision February 2013 Decision Support Systems Course

Decision Support Systems Course Organizations Organizations are systems Involve people, structure and a common purpose Have limited resources Need to perform a series of functions to meet its objectives February 2013 Decision Support Systems Course

Decision Support Systems Course Managers Managers are responsible for effective and efficient execution of these organizational functions. A typical manager performs a number of functions that are categorized as: Interpersonal Informational Decisional One of the key traits that distinguish managers from operatives is the ability to make independent decisions. February 2013 Decision Support Systems Course

Decision Support Systems Course Types of Problems Structured: situations where the procedures to follow when a decision is needed can be specified in advance Repetitive Standard solution methods exist Complete automation may be feasible Unstructured: decision situations where it is not possible to specify in advance most of the decision procedures to follow One-time No standard solutions Rely on judgment Automation is usually infeasible Semi-structured: decision procedures that can be prespecified, but not enough to lead to a definite recommended decision. February 2013 Decision Support Systems Course

Decision Types Effective managers make various kinds of decisions. In general, these decisions are either: Programmed decisions Non-programmed decisions