Hotspot KPI Guideline YL.Y 2016.11.14

Baseline (Post-Hotspot) (<50m from given location) Hotspot Location KPI Hotspot Baseline (Post-Hotspot)   (<50m from given location) Celcom Maxis DiGi U-Mobile 1 SBE_09_UMSCHANSELLORY2 A.19.4.10.14 Download average throughput(25M) 95% of bins in a cluster meeting the throughput as per design 41.2(99%) 24.05(57.67%) 35(98.76%) GSM A.19.4.10.15 Upload average throughput (250K) 23.04(100%) 3.73(100%) A.19.4.10.18 CSFB call setup success rates >=99% 100.00% A.19.4.10.19 CSFB Call setup time 95% of samples <=5 sec 7.62(0.00%) 5.98(0.00%) 6.33(0%) A.19.4.10.20 Reselection time back to LTE (after CSFB) 95% <=5 sec 1.00(100.00%) 1.1(100.00%) 1.2(100.00%) A.19.4.10.21 VoLTE Call setup success rate 100% NA A.19.4.10.22 MOS (Open mode) >3.5 and better than competitor A.19.4.10.23 VoLTE Call drop A.19.4.10.24 Circuit switch drop call due to RF A.19.4.10.25 Circuit switch block call due to RF A.19.4.10.26 Zero Buffering on YouTube 98% or better than competitor whichever higher. Mobility and static test A.19.4.10.27 Minimum of 3 /5/7Mbps Download Speeds as per design target Changed to 25Mbps perform at Speedtest.net/Celcom >=99% of samples meeting the cell edge as per design 45.14 29.96 25.35 A.19.4.10.28 Popular Web Pages loaded in 3s for file less than 1Mbyte 98% or better than competitor whichever higher. Mobility and static test 1.0(100%) 2.8(80.00%) 3.2(80.00%) A.19.4.10.29 Popular Web Pages loaded in 5s for file more than 1Mbyte and less than 3MByte 4.2(100%) 11.25(25.00%) 3.4(100.00%) A.19.4.10.30 Latency <=20ms 17ms 78ms 81ms

Baseline (Post-Hotspot) (<50m from given location) DL/UL: Hotspot # Hotspot Location KPI Hotspot Baseline (Post-Hotspot)   (<50m from given location) Celcom Maxis DiGi U-Mobile 1 SBE_09_UMSCHANSELLORY2 A.19.4.10.14 Download average throughput(25M) 95% of bins in a cluster meeting the throughput as per design 41.2(99%) 24.05(57.67%) 35(98.76%) GSM A.19.4.10.15 Upload average throughput (250K) 23.04(100%) 3.73(100%) The target(25M) is from the simulation plot in Mapinfo. In Mapinfo layer, the Long. and LAT. of the hotspot are needed to confirm the hotspot location. Then the design value will be obtained exactly.

Hammer Project KV020 S-KPI CBO YOUTUBE: 2016-08-26 Hotspot # Hotspot Location KPI Hotspot Baseline (Post-Hotspot)   (<50m from given location) Celcom Maxis DiGi U-Mobile 1 SBE_09_UMSCHANSELLORY2 A.19.4.10.26 Zero Buffering on YouTube 98% or better than competitor whichever higher. Mobility and static test 100.00% GSM Import the .aex to NEMO, and then : Other——buffering Ten events If there is a buffering, a signal will be emerged in one event. And the Success Rate=(all events-buffering events )/all events © Ericsson AB 2016

WEB1: Import the .aex to NEMO, SBE_09_UMSCHANSELLORY2 A.19.4.10.28 Popular Web Pages loaded in 3s for file less than 1Mbyte 98% or better than competitor whichever higher. Mobility and static test 1.0(100%) 2.8(80.00%) 3.2(80.00%) GSM A.19.4.10.29 Popular Web Pages loaded in 5s for file more than 1Mbyte and less than 3MByte 4.2(100%) 11.25(25.00%) 3.4(100.00%) Import the .aex to NEMO, then : Other——HotSpot HTTP——Export to .exe——Filter the best web page(least average time and largest percentage, other operator follow the web of Celcom)

Speedtest/Latency: Choose the maximum of the ten logs 1 SBE_09_UMSCHANSELLORY2 A.19.4.10.27 Minimum of 3 /5/7Mbps Download Speeds as per design target Changed to 25Mbps perform at Speedtest.net/Celcom >=99% of samples meeting the cell edge as per design 45.14 29.96 25.35 GSM A.19.4.10.30 Latency <=20ms 17ms 78ms 81ms Choose the maximum of the ten logs

Hammer Project KV020 S-KPI CBO 2016-08-26 © Ericsson AB 2016