Integrated Care & Support Service within Extra Care Housing Market Engagement Event 10th July 2015 Gareth O’Rourke Strategic Manager GJORourke@somerset.gov.uk Vicky Chipchase, Senior Commissioning Officer VEChipchase@somerset.gov.uk

Extra Care Housing (ECH) Specialist housing for adults with health and social care needs 22 schemes in Somerset SCC currently commissions care and support services SCC does not commission the housing element of ECH

Somerset ECH schemes Provider Name Scheme Name Town / Location Scheme Capacity Local District Authority Aster Bovemoor Extra Care Street 38 Mendip Sheldon Drive Wells 29 Keyford Heights Frome 36 Pullen Court Shepton Mallet 49   Homes in Sedgemoor Elizabeth Court Burnham On Sea 42 Sedgemoor Gibb House Bridgwater 24 Hilda Coles House 30 Yarlington Bearley House Martock Martock 23 South Somerset Bowhayes Lodge Crewkerne Common Road, Wincanton Wincanton 25 Laburnum Drive Somerton Somerton 31 Malmesbury Court Yeovil Yeovil 33 Muchelney House Ilminster Ilminster 32 Park Lodge 21 Pearson House 35 Snowdon House Chard St Gildas Sanctuary Elizabeth House Taunton 26 Taunton Deane Kilkenny Court 44 Lodge Close, Wellington Wellington Magna West Somerset Ingrams Meadow Watchet West Somerset Silvermead Alcombe, Minehead

Extra Care Housing 720 mostly single households Approx 99% have support needs Housing related support (HRS) Approx 50% assessed care needs Approx 10% of those privately purchase their own care

Extra Care Housing Care & Support service in region of £2.4m Assessed care packages in region of £1.3M

Involvement and Consultation 2 stage process Involvement September – October 2014 Consultation February – March 2015

Involvement & Consultation results Through this exercise tenants told us: They feel safe as part of community 24/7 support promotes independence They like to see a friendly face They like taking part in activities and being with others

Involvement and consultation results Tenants also told us they want: A more seamless service - no differentiation between care and support Consistency of staff Help when I need it One person in charge

Components of the new service Integrated care and support service Designated teams 24 hour response In agreement with current Housing Provider

Cabinet Report 3 June 2015 Cabinet Report 3 June 2015 “better integration of all components of care and support by a single on-site team with one manager in overall charge”

Workshop 1 Summary so far Group discussions on tables 10.00 – 10.30 Feedback 10.30 – 11.00

Workshop 1 For example: The Housing Provider is responsible for the delivery of the integrated care and support service The Housing Provider sub contracts with a Care Provider to provide the care The Housing Provider sub contracts with a Care Provider to provide the whole integrated service On your tables discuss these models and ideas of other potential models

Workshop 2 – 24 hour service Current model Member of staff on site 24 hour who sleeps in and can be woken to respond in an emergency to deliver incidental care Current teams are unable to react during the day to incidental care

Workshop 2 – 24 hour service Future model How could this service be delivered more efficiently in the future? 11.15 – 11.45 Discussion 11.45 – 12.15 Feedback

Next steps Output of this event used to finalise tender pack and service specification Procurement to run in Autumn Pre Tender event prior to the launch of procurement process Award contracts in May 2016 to start in October 2016 Caroline Adams, Corporate Procurement Manager CAdams2@somerset.gov.uk Sarah Broomfield, Procurement Officer Sbroomfield@somerset.gov.uk

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