Captioning Live Events T.J. DiGrazia info@automaticsync.com - 877-278-7962

Speech-to-Text Accommodations Communication Access Real-time Translation (CART) Text Interpreting – TypeWell and C-Print

What is CART? (Communication Access Real-time Translation) Verbatim: capture 100% of conversation Accuracy: 96% - 98.5% Speed: 225+ WPM Specially trained court reporter NCRA certifications: CCP, CRR, CCP Remote CART (internet) On-site CART (service provider in room)

What is Text Interpreting? TypeWell & C-Print Abbreviation software used to provide real-time communication access Regular laptop - no special equipment or keyboard Meaning-for-meaning Condenses the language into fewer words Can be quicker and easier to read than verbatim Training takes 3 months Transcriptionist can be on site or remote

Side By Side Comparison CART TEXT INTERPRETING We had to do, well, basically an inter-governmental agreement. We also did, we got some money from, I think it was the county, probably, because it was a trails— yes, I think it was county money because it was a trail system. And probably transit funds to cut down on— the theory is, you're cutting down on motorized use by walking, riding bikes, and things. The downside to that is we have to pass all our plans through the county. So it's another level of bureaucracy, you know, and of course it took a little bit longer to finish than had we just gone out on our own. We had to do an inter-governmental agreement. We also got some money from the county because this was a trail system. And we probably got transit funds because we cut down on motorized use by promoting walking and bike riding. The downside to this agreement is that we have to pass all our plans through the county. This adds another level of bureaucracy. It took longer to finish the project than if we had just done it on our own.

Benefits of Using Remote Speech-to-Text in Classroom Real-Time Access to Text: 2-3 second delay Roughly Edited Transcripts: Word document sent within 24 hours or less Lower per hours cost/No travel expenses/Reduced minimums Availability: Writers can be located anywhere in United States Subject Matter Experts: Writer’s experience matched to class content 24-hour Cancellation Policy

Technology Requirements: Classroom Setting Laptop/iPad/Tablet Internet connection (Ethernet or Wi-Fi) Skype (VoIP) Microphone options vary per device Lapel Omni-directional

Choosing Student Accommodations Considerations Student’s preference ASL First English First Cochlear Implant User Previous Experience Budgetary Restrictions Standardized Accommodations Internal Captioning Program

Where Can I Use Captioning? EVERYWHERE!!! Classroom Online Learning Platforms Adobe Connect Blackboard Collaborate Zoom Webcasts/Webinars YouTube Live Campus Presentations Sporting Events Graduations

Evaluating Real-Time Vendors Questions to Ask? Are your writers certified through a national body? Do you have an internal evaluation process to review quality and ongoing development? Are the vendor’s services scalable as the needs of the university change? Does the vendor require a contract or long-term commitment to secure services? Does the vendor provide training for students and staff? Does the vendor offer demonstrations at no cost? What the vendor’s cancellation policy? Does the vendor provide technical support? Does the vendor provide different real-time captioning options?

Example Error Rates Accuracy can be calculated by the number of errors and/or omitted words divided by the total number of words in the transcript. Example: 30-minute newscast minus breaks/commercials contains approximately 3,500 words. 100% - 0 Errors 99% - 35 Errors 98% - 70 Errors

Attributes of Successful Service Everyone is Important! Consumer(s) Instructor Participants/Students Service Provider Training

Questions?

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