6/6/2018 6:17 AM THR2059 Lions and tigers and Teams, oh my! Sorting through the options to connect and collaborate in Office 365 Susan Hanley President, Susan Hanley LLC Office Servers and Services MVP sue@susanhanley.com www.susanhanley.com @susanhanley © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6/6/2018 © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6/6/2018 © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6/6/2018 © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6/6/2018 © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6/6/2018 © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6/6/2018 © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6/6/2018 © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Universal Toolkit for Teamwork Outlook SharePoint Yammer Office Apps Teams Email & Calendar Intranets & Content Management Connect Across the Organization Co-Author Hub for Teamwork Office 365 Groups Single team membership across apps and services Microsoft Graph Suite-wide intelligence connecting people and content Security and Compliance Centralized policy management

With whom do I need to collaborate? 6/6/2018 With whom do I need to collaborate? What are the outcomes that I want to achieve? © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

What are the outcomes? Communicate Create Coordinate Connect 6/6/2018 6:17 AM What are the outcomes? Communicate Create Coordinate Connect Co-authoring Sharing documents Notetaking Content discovery Email Calendar Instant messaging Voice and video Meetings Hub for collaboration Business process Projects and tasks Communities Company meetings Intranet and portals Discussion groups Office 365 Groups Microsoft Graph Security and compliance © Microsoft Corporation. All rights reserved.

Who are the people? Inner loop Outer loop Communicate Create Coordinate Connect Co-authoring Sharing documents Notetaking Content discovery Email Calendar Instant messaging Voice and video Inner loop Outer loop Meetings Hub for collaboration Business process Projects and tasks Communities Company meetings Intranet and portals Discussion groups Office 365 Groups Microsoft Graph Security and compliance

WE (TEAM) US (ORGANIZATION) ME 6/6/2018 © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6/6/2018 It’s a family © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Teams provides the experience for the inner loop 6/6/2018 Teams provides the experience for the inner loop Built for collaboration with the Inner Loop Puts information at the fingertips of users in a single EXPERIENCE Minimizes context switching Helps focus on what is important to the work But it doesn’t have to be for EVERYTHING: experience is optimized for bite-size tasks – power users/power activities may need the full UI of the connected app © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Teams plays nicely with others 6/6/2018 Teams plays nicely with others © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Yammer connects the outer loop Connect with the Outer Loop Communities of Practice - Cross-functional groups of people who share a common interest or expertise but are not necessarily working together on a day-to-day basis Executive dialogue Learning communities Role-based communities (Sales, Marketing, etc.) Support – IT services © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

So some of these services do a lot of the same things? 6/6/2018 So some of these services do a lot of the same things? © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6/6/2018 6:17 AM © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Conversation and Collaboration Modes 6/6/2018 Conversation and Collaboration Modes Type Example Try this … Quick, transitive, low importance “Want to grab a sandwich? "Which sandwich shop should we order from for the department from now on?" Making decisions, group think External, formal “We’d like to work on a sandwich with you.” Seeking help, crowdsourcing “Who knows about sandwiches?” “NDA: We’re planning to start a sandwiches division.” Strategic Informational, inspirational “We see that sandwiches are trending up.” Personal, confidential “We’re firing the sandwich guy – YOU!” © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Every team creates their “compact” 6/6/2018 Every team creates their “compact” © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

How Microsoft collaborates with Office 365 6/6/2018 6:17 AM How Microsoft collaborates with Office 365 Email & Calendar Focused inbox and modern distribution lists MSW Company Intranet & communication sites Employee engagement & communities CXO Connection & communities of practice Chat-based team workspaces Hubs for team collaboration “ No two teams are the same, no two projects are the same. There is no universal tool for teams, but rather a universal toolkit that we call Office 365.” Satya Nadella, CEO, Microsoft Corporation Voice, Video & Meetings Satya addresses employees with Town Hall Meetings File sharing & co-authoring Stored in the cloud, accessible anywhere © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Provide coaching to help folks get started 6/6/2018 Provide coaching to help folks get started © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6/6/2018 © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6/6/2018 © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Four Things You Can Do Right Now Create a Team if you have not tried it before … and invite external users! Create a Team Site from SharePoint – and see how News and other new features roll up to SharePoint home. Create a Yammer Group for a key topic or role. Demo for your colleagues – gather real use cases (or sandwiches) to help develop guidance that works for your organization.

Susan Hanley sue@susanhanley.com www.susanhanley.com @susanhanley 6/6/2018 6:17 AM Susan Hanley sue@susanhanley.com www.susanhanley.com Information Architecture User Adoption Governance Metrics Knowledge Management Intranets & Collaboration Solutions @susanhanley www.linkedin.com/in/susanhanley www.computerworld.com/blog/essential-sharepoint © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Lions, Tigers, and Teams & more

Helpful Resources – Office 365 Groups Matt Wade has two resources that may help you understand all these options Periodic table of Office 365: https://www.linkedin.com/pulse/everyday-intro-office-365-matt-wade Infographic for Groups: http://icansharepoint.com/everyday-guide-office-365-groups/ Microsoft has a guide to Groups as well: https://support.office.com/en-us/article/Learn-about-Office-365-Groups-b565caa1-5c40-40ef-9915-60fdb2d97fa2 Benjamin Niaulin from Sharegate has a guide to Groups and what to use: https://en.share-gate.com/blog/groups-for-office-365 And a webinar about how to manage them: https://en.share-gate.com/blog/office-365-groups-webinar

Helpful Resources - Microsoft Teams Success with Teams: everything you need and more! https://www.successwithteams.com/ Great help article about all Apps and Connectors – good for all users: https://support.office.com/en-us/article/Apps-services-and-plugins-in-Microsoft-Teams-cc1fba57-9900-4634-8306-2360a40c665b?ui=en-US&rs=en-US&ad=US&fromAR=1 Microsoft Teams Help: https://support.office.com/en-us/teams

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6/6/2018 6:17 AM © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.