mHero Connecting health workers and Ministries of Health To change the photo in the background, right click on the image and select “Format Background.” Select “Picture or texture fill” and “Insert from: File” Carl Leitner, PhD IntraHealth International GDHF 2016 December 14, 2016

What does mHero do? Women who are receiving treatment for AIDS are eligible for an IUD? True or False? Yes True Do you have sufficient implant stock? Could you confirm that you are an RN in Pembo Health Clinic? Yes, I am an RN mHero is a free, two-way, mobile-phone-based communications system that uses basic text messaging, or SMS, to connect ministries of health and health workers. mHero does not require a smartphone or tablet, but rather operates on simple talk and text mobile devices, allowing ministries of health to directly communicate critical messages and collect critical information from those on the front lines of care.

mHero Overview Support two-way communication with health workers through mobile phones Use cases and workflows developed and implemented by the Ministry of Health Part of the Health Information Systems infrastructure for Ministries of Health Features interoperability of different health information systems iHRIS - source of health worker data OpenHIE – rules of the road

mHero Liberia – Use Cases Name of Use Case Description # of Recipients Recipient Type Location End User of Data Mental Health Intervention Report Assessment on mental health service provision and aggregate data on beneficiary type. 50 Mental Health Clinicians National Mental Health Unit Prison EVD/Stock Assessment Assessment of various stock levels for EVD IPC supplies and other critical commodities. 17 Officers in charge County Health Services, Prison Health EPI Campaign To notify of upcoming campaign 95 EPI Focal Points EPI Unit Family Planning Assessment on Training, Commodities and Service Provision 254 Reproductive Health Supervisors, County Health Team, Officers in Charge Family Health Unit TB/HIV Report Reminder Reminder to TB/HIV Officers on stock availability and to send consumption report. 72 TB/HIV Officers TB/HIV Unit mHero is a free, two-way, mobile-phone-based communications system that uses basic text messaging, or SMS, to connect ministries of health and health workers. mHero does not require a smartphone or tablet, but rather operates on simple talk and text mobile devices, allowing ministries of health to directly communicate critical messages and collect critical information from those on the front lines of care.

mHero Liberia - MOH mHero is a free, two-way, mobile-phone-based communications system that uses basic text messaging, or SMS, to connect ministries of health and health workers. mHero does not require a smartphone or tablet, but rather operates on simple talk and text mobile devices, allowing ministries of health to directly communicate critical messages and collect critical information from those on the front lines of care.

mHero Liberia Implementaiton began in December 2014 in 4 counties MOH led development of use cases and mHero processes IntraHealth supported with capacity building Today mHero has scaled nationally and has been included in the Liberia HIS and ICT Strategic Plan (2016 – 2021) Wide variety of use cases implemented including FP Commodity, Nutrition, Mental Health etc

mHero and OpenHIE Facility Registry Facility data Interoperability Layer Facility data Inter-Linked Registry HW data Form metadata and data exchange

Country Leadership & eHealth Capacities National and Global Partnering eHealth Stakeholder Leadership eHealth Strategy and Policy Framework ICT Infrastructure Health Information Technologists eHealth Literacy for Health Workers