Ivo Pekař ELBACOM CZ i.pekar@elbacom.com

Agenda Statistics & Customer Pains that Microsoft is focused on Introduction to DPM How DPM protects applications Agenda: Discuss storage trends, customer requirements Introduce Windows Storage Server 2003 and its features Discuss key technologies in the product Illustrate key deployment scenarios for Windows Storage Server 2003 Tour the UI of the new product Call to Action

System Center Data Protection Manager Backup/Restore remains the single most costly IT administrative task. The cost of managing data protection and storage is 5x - 7x the cost of purchasing the hardware. More specifically, 74% of storage costs are for management and administration, with only 12% going to hardware. – Gartner

System Center Data Protection Manager 97% of all tape restores are single files – Strategic Research 85% of tape restores are for data less than 30 days – IDC

System Center Data Protection Manager Tape Restores fail 41% - according to Yankee Group 66% - according to Strategic Research 70% - according to Promise Due to a variety of reasons, including unreadable tape, corrupted indexes, mechanical issues with tape changer, unable to locate tape, etc.

Customer Data Protection Pain Points “Distributed backups are painful” Every office is backing itself up – with non-IT staff WAN not feasible to sustain centralized backups Branch offices must back up themselves using non-technical staff and non-scalable and less mature equipment Corporate IT must remotely administer and monitor ###’s of independent branch backup jobs Shrinking Backup Window “Backups are hard. Recoveries are worse” Recovery is unreliable and painful Finding and recovering data from tapes is slow – hours to days Typical recovery takes hours or days 42% of companies had a failed recovery in past year Enterprise backups can fail due to the size of the data Purpose of slide One slide summary of customer pain points around data protection and explain how DPM solves them Costs are too high Too many hours of labor spent on backup and recovery Too many tapes, hardware purchases Massive data growth increases costs All recoveries are done by IT administrators “70% of my backup costs are labor”

What does DPM do? Agent on production servers capturing byte-level changes as they occur Near continuous (hourly) protection of files Multiple scheduled snapshots per day Easy IT or End-User restore – fast from disk

Solutions With DPM Disk to Disk … to Tape Active Directory Clients Active Directory Scheduled auto-discovery job Queries AD for new servers Maintains ACL’s Redirects shadow copies

Solutions With DPM Disk to Disk … to Tape Active Directory Clients File Servers Agents Protects Win2000, 2003, WSS2003, SBS2003 – including R2 editions Agents track / synchronize data from production servers to DPM All agent communication initiated from DPM Each protected volume has sync log (10% of volume size) Agent overhead 3-5% Deployed via DPM UI

Solutions With DPM Disk to Disk … to Tape Active Directory Clients File Servers DPM Servers DPM Server Windows Server 2003 or Storage Server AD, SQL, Reporting Services Lots of disks (1.3X) Virtual Disk Service Installed parallel to tape

Solutions With DPM Disk to Disk … to Tape Snapshots Active Directory Clients File Servers DPM Servers Snapshots Snapshots created for quick recovery Multiple, schedule driven point-in-time copies User-friendly, wizard driven set up and restore

Solutions With DPM Disk to Disk … to Tape Snapshots Active Directory Tape Library Clients File Servers DPM Servers Customer Scenarios Fast Restoration from Disk End User Recovery (via DPM client) IT Admin can restore entire servers, volumes, shares

DEMONSTRATION File Server Protection End User Restoration

Task : Configure Protection DPM Walkthru Task : Configure Protection

Task : End-User Restore from Windows Explorer DPM Walkthru Task : End-User Restore from Windows Explorer

Original Files

Overwritten

Right-click on any file or directory

Available since Windows Server 2003 and VSS. PVC Previous Versions Client is an applet that extends Windows Explorer and Office applications with this simple new tab. Available since Windows Server 2003 and VSS. Usually installed silently via Group Policy

Open document

Keep the new one AND Restore the old one

Restore the old one

WAN Support Easy bandwidth wizard On-the-wire Compression QOS usable IPsec capable

Common Customer Characteristics DPM is a solution for customers of all sizes but the ideal customers are: Enterprises with lots of branch offices Many distributed branch office file servers Few or no dedicated IT staff in the branch Likely to currently use existing tape infrastructure High backup costs Medium-sized data centers 5 - 99 servers Significant backup window issues Frequent file recoveries from tape Few IT staff Familiarity with VSS and SCSF Have a Recovery Point Objective (RPO) of approximately one hour Have a faster Recovery Time Objective (RTO) than tape can provide PURPOSE OF THIS SLIDE Explain what the core target market for DPM is What customers want in data protection “Save us time & money on data protection” Rapid & Reliable Recovery Recovery in minutes versus hours/days “Guaranteed recovery, not guaranteed backup” Faster, More Efficient Backup “Don’t move the whole file to tape every time i make a minor change” “Don’t make my production server or network slow to a crawl when you do a back up” Provide a solution to the “shrinking backup window” Continuous Protection Backing up once per day is not enough Simple & Manageable Solution Easy to deploy, learn and use Make scheduling easy and straightforward Cost effective & Best Value Industry standard software & hardware components Don’t make me tear out my network or backup infrastructure I’m tired of buying more and more higher capacity tapes

Implementation Scenarios Branch office data protection Backup process Agent deployed to branch office servers Agent captures data and replicates to DPM server in HQ DPM takes snapshots to enable recovery at multiple points in time Benefits Rapid & reliable recovery including end user recovery Less potential data loss Easy and efficient scheduling and management No trained staff needed in branch Reduce tape equipment requirements in the branch Clients New York DPM Server Corporate WAN Clients Branch office file servers in corporate domain So How DPM Work? At a high level? Agents are deployed on each production file server Agent logs all changes that occur on the production servers Logs are replicated and stored on DPM server based on IT administrator policy Assume you wish to protect “d:\” on the server FileServe01 An agent is installed on FileServe01 from the DPM management console An initial copy of “d:\” is copied to the DPM server and a replica is created on FileServe01 Agents log byte-level changes on FileServe01 and periodically send this data back to the DPM server The changes are applied to the replica of “d:\” and shadow copies of the replica are taken on a scheduled basis (per policy) Shadow copies can be used for administrator or, optionally, end user recovery (optional) Chicago Headquarters Los Angeles Clients

Completing the D2D2T scenario Snapshots Active Directory File Servers DPM Servers Tape Library Clients Allows for restore of DPM server itself (system state, replicas) Enables restore of any file object on production servers from tape Provides ISV’s ability to control this process through their software applications Solutions available: Yosemite, Veritas, CommVault, Windows Backup

DPM Protection Options DPM v1 DPM v1-SP1 DPM v2 Protect File Servers & Shares YES Protect Exchange KB 909644 Native DPM Protect SQL Server KB 910401 Protect SharePoint KB 915181 Protect System State TechNet Protect R2 SIS Servers QFE hotfix Protect x64 Windows -- Protect Clusters ??? What else ??? ??? Beta Q2-06 Beta H2-06

KB Support of DPM with Applications For any hot dB Use native tools to back up to flat file (e.g. BKF) Protect the file with DPM

Top 10 Reasons To Deploy DPM Recover files in minutes instead of hours Eliminate the backup window of your production servers Shrink potential data loss down to 1 hour No more failed recoveries Get easy instant backup verification Enable end users to perform their own recoveries Setup and protect your file servers in minutes Advanced functionality at low cost Rich out-of-box reporting and monitoring functionality Remove tapes from branch offices and centralize backups at datacenter

Industry Partners Hardware Software PURPOSE OF THIS SLIDE KEY POINTS Explain partner solutions and the value they add to DPM KEY POINTS We have over 20 partners on board today to deliver solutions for DPM either through developing innovative hardware or by completing our solutions with tape backup software or solutions. We believe we have a who’s who of storage vendors including: 6 out of the top 8 backup & archive software vendors 8 of the top 11 storage System vendors (according to IDC) Our partners are going to provide great solutions to our mutual customers. Having a broad ecosystem of partners and solutions means that customers have choice which ultimately leads to more innovation, lower costs and better solutions and technologies.

Resources/Tools for DPM Data Protection Manager -- Website www.microsoft.com/DPM Data Protection Manager -- Blog blogs.technet.com/DPM email dpmINFO@microsoft.com – General DPM inquiries

Doesn’t it do the same thing? What about R2 and DFS? Doesn’t it do the same thing?

DPM & Windows Server 2003 R2 for the branch office DPM = Backup & Restore (2000, 2003, and R2) Centralized Backup of branch offices Disk-based backup of recent data (7-30 days) prior to tape solution from ISV Fast restore from disk – by IT or End-User Separate purchased product DFS = Availability of Files (R2 only) Near current redundant copy available Transparent redirection / failover to alternate copy Part of Windows Server 2003 R2

DPM & Windows Server 2003 R2 for the branch office DPM Data Protection Manager Agent on file server, captures “whatever application writes” (bytes or whole-file) in real-time - Even open files protected. Journals changes to file. Up to hourly transmits to DPM server Periodic snapshots End-User and IT restore Low CPU / Uses disk-journal DFS Replication & Namespaces Replicate (every 15 min) between copies of files RDC comparison algorithm actively compares changes within and between files to minimize bytes transferred over WAN Failover to alternate copy via DFS Namespaces Higher CPU for comparison logic

DPM & Windows Server 2003 R2 for the branch office If client wants high availability/failover of branch office file servers, we recommend Windows Server 2003 R2. For centralized backup and fast recovery of branch office files with multiple recovery points, we recommend DPM. For both high availability/failover and centralized backup capabilities, recommend both Windows Server 2003 R2 and DPM. Key Differentiators DFS Replication in R2 Data Protection Manager Delivery In Windows OS Application Primary Solution Availability of File Shares Centralized Backup & Fast Restore Platform Support Windows Server R2 only Windows 2000, 2003 and R2 Data Frequency Every 15 minutes Up to Hourly - plus past iterations Data Granularity Byte-level differences Whatever application writes (bytes or whole file)

Data Protection Manager for Embedded Systems Software Architecture (OS sold separately) SC Data Protection Manager 2006 Disk based backup and recovery software application OEM Proprietary Software Embedded Application 3rd Party Applications Anti-virus, SNMP, etc… Windows Server 2003 R2 for Embedded Systems OR Windows Storage Server 2003 R2 Contains complete OS in support of OEM Solution. OEM Microsoft 3rd Party Key takeaway: DPM is a near-continuous backup application that runs over either Windows Sever 2003 for Embedded Systems SKUs or certain Windows Storage Server 2003 SKUs. Licensable SKU: Microsoft® SC Data Protection Manager 2006 for Embedded Systems (3 DPML Version) Additional server agent licenses available Speaker Notes: This software architecture slide depicts the different modules that represent the overall software platform. The green block is Windows Server 2003, the blue block identifies the OEMs embedded application and the red block represents additional utilities or services the OEM may wish add from third parties for additional functionality permitted within the solution. Please note as of April 1, 2005, the enterprise version of Windows Server 2003 for embedded systems is now available through Microsoft’s Embedded Distributor Channel.

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