Service Desk Training EDIFly

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Presentation transcript:

Service Desk Training EDIFly Operation Team PT. JTI Mandiri July 2017

Aviation Industry use IATA standard messaging “Type B”

Airline Teletype System https://en. wikipedia The airline industry began using teletypewriter technology in the early 1920s using radio stations located at 10 airfields in the United States IATA standardised teletype message formats throughout the airline industry – named Type B, 1960s 2010s there have been initiatives in the industry to tackle the high cost of the existing Type B network by deploying secured peer-to-peer solutions, e.g. EDIfly

An example of a TTY message (IATA Type B format) QD AAABBCC to (IATA destination address) (QD priority=deferred, QU priority = urgent, QK priority = normal) .XXXYYZZ 111301 from (IATA origin address + timestamp DDtttt, DD=day of month, tttt in UTC ASM IATA type (keyword). Identifies type of message (rest of the message conforms to the format for this type. ASM=Adhoc Schedule(-change) Message) UTC Time mode (Coordinated Universal Time). UTC or LOCAL 27SEP03899E001/TSTF DL Y Message Reference line NEW ASM subtype (Action Identifier) BA667/13APR Flight and date of flight J 319 C1M25VVA4C26 fleet & equipment information LHR1340 BCN1610 Station/time for depart & arrival LHRQQQ 99/1 Route information. 99 is the passenger departure terminal code QQQBCN 98/A Route information. 98 is the passenger arrival terminal code QQQQQQ 906/PAYDIV B Route information

SMI – Short Message Identifier MVT AIRCRAFT MOVEMENT MESSAGE IATA AHM 780 LDM LOAD MESSAGE IATA AHM 583 PTM PASSENGER TRANSFER MESSAGE IATA RP 1718 PSM PASSENGER SERVICE MESSAGE IATA RP 1715 DIV AIRCRAFT DIVERSION MESSAGE IATA AHM 781 BSM BAGGAGE SERVICE MESSAGES IATA RP 1745 CPM CONTAINER/PALLET DISTRIBUTION MESSAGE IATA AHM 587 UCM ULD CONTROL MESSAGE IATA AHM 388 SCM ULD STOCK CHECK MESSAGE IATA AHM 385 SLS STATISTICAL LOAD SUMMARY IATA AHM 588 ASM ADHOC SCHEDULED MESSAGE IATA AHM 785 PAL PASSENGER ASSISTANCE LIST IATA RP1707b, 1708 LPM LOAD PLANNING MESSAGE IATA AHM 580 ALI ABBREVIATED LOAD INFORMATION MESSAGE IATA AHM 584 SOM SEATS OCCUPIED MESSAGE IATA RP 1712 TPM TELETYPE PASSENGER MANIFEST IATA RP 1717 RQL REQUEST LIST MESSAGE IATA RP 1709 PNL PASSENGER NAME LIST IATA RP 1708 PFS PASSENGER FINAL SALES MESSAGE IATA RP 1719 IDM INDUSTRY DISCOUNT MESSAGE IATA RP 1714 ASL ADDITIONS AND DELETIONS LIST IATA RP 1708 SAL SEATS AVAILABLE LIST IATA RP 1713 RQM REQUEST INFORMATION MESSAGE IATA AHM 783 UWS ULD/BULK LOAD WEIGHT SIGNAL IATA AHM 581 FMM FUEL MONITORING MESSAGE IATA AHM 782

Aviation Applications use Type B Cargo tracking and manifests Aircraft maintenance information and ACARS messages Airline industry’ procurement and repair transactions for aircraft (ATA’s Spec 2000 standard depends heavily upon Type B messages) Passenger booking/reservations and DCS Aircraft flight plans and air traffic control data Weight and load-balancing information Baggage tracking and tracing information, incl. RFID Advanced passenger information (API) which is communicated to governments IATA clearing house data, etc.

GAPURA use SITATEX messaging client SITA MSW Airline Other GHA SITA GMSNet Internet SITATEX – DPS DPSFDXH DPSGPXH DPSKDXH DPSKFXH DPSKIXH DPSKLXH SITATEX – CGK CGKCSXH CGKFFXH CGKFIXH CGKFOXH CGKGGXH CGKKIXH CGKKKXH CGKKLXH CGKKOXH CGKSRXH Sitatex DPS..XH SITATEX – BPN BPNGPXH Sitatex SUB..XH SITATEX – SUB SUBGPXH Sitatex BPN..XH Sitatex CGK..XH

EDIfly Solution GMSNet Internet Gapura TypeB Network SITA MSW Garuda Create local loop Integrate backoffice server Free transmission charge to EDIFly member Keep connected to legacy TypeB SITA MSW TypeB Transmission Charge Free Transmission Charge Garuda EDIfly Server GMSNet Internet Airlines EDIfly Server Other GHA Gapura EDIfly Server Application Server Email Client PC Notebook IPAD HP Cargo Mail CGK..XH = xxx@telex.gapura -angkasa.net Sitatex HLPGPXH DPS..XH CGK..XH SUB..XH BPN..XH Additional Clients Gapura TypeB Network CGKKOXH = cgkkoxh@typeb.gapura-angkasa.net

Improvement ??? Availability, Speed & Reliability Reduce Cost Flexibility Access & Integration

Transition from legacy switches to modern global IP networks SITA or ARINC Megaswitches   EDIFLY IP   Extend the Power of the Internet Topology to Aviation Messaging High Availability Faster Transmission Traceable End to End

More Reliable w/ 2 channel

Cost Perspective Legacy Software/Mailbox Type B Address X.400 Transmission Charge EDIFly Free

EDIfly Server supports the following types of connection to the Type B network: MQ series MATIP/BATAP TypeB SITATEX w/ SDK Message Switching TypeB Network AtexNet MQ Server MATIP Port 351 EDIfly Server SITATEX TXT File Sitatex SDK MQ series Port 1414

Back-end systems can be connected to the EDIServer using following supported protocols: MQ series MATIP/BATAP File FTP HTTP Post SOAP Web Services SMTP POP3 AS4 Any JMS compatible data source EDIfly Server MQ server MQ series MATIP/BATAP Host TypeB Text File Web Services HTTP Post POP3/SMTP Java Connector File Server Text FTP FTP Server Web Server Web Server Email Server Fax/Print /SMS Gateway Java APP Server

EDIfly Messaging Format Type B format implements the Type B standard as defined and published by IATA SDK format implements a message format based on a property (or keyword) file similar to other industry SDKs’ file formats TypeB:XML format implementation has been included in the EDIServer to allow a more modern interface to Type B messaging EDIFACT format implements the EDIFACT standard defined and published by IATA as part of the Cargo-IMP standard Type X format implements the Type X standard as defined and published by IATA

Type B message flow without EDIfly® Copyright © 2010-13 Innovative Software S.à.r.l. Type B message flow without EDIfly® 1616

Type B Message Flow with EDIfly® Copyright © 2010-13 Innovative Software S.à.r.l. Type B Message Flow with EDIfly® 1717

EDIfly Type B Message Processing (RSA/AES Encryption) If successful, remote server will send back digitally signed receipt, which will be stored in EDIfly’s local database as non-repudiation & proof of delivery Local EDIfly server checks if the destination Type B addresses are known in local cache If the destination addresses are served by remote EDIfly servers, then the local EDIfly server will digitally sign the message, encrypt it and attempt to send it over the internet to the remote server Local EDIfly server stores message in local database for traceability purposes Remote EDIfly server will forward the message to the backend system(s) connected to it If the destination Type B addresses are not served by remote EDIfly servers (4) OR does not return a correct digitally signed receipt (6), then the local EDIfly server will automatically pass the message to its legacy link, i.e. SITA or ARINC, LH Systems or other providers. If the destination Type B addresses are not in local cache, then the local EDIfly server contacts EDIfly directory servers, to ask if the destination addresses are served by remote EDIfly servers Backend system sends message to local EDIfly server EDIfly Address Directory 4 5 Sender‘s Backend Systems 1 Local EDIfly Service Recipient‘sEDIfly Service 7 Recpient‘s Backend Systems 6 2 3 8 Legacy Type B Service Sender‘s EDIfly Database 1919 Copyright © 2010-16 Innovative Software SARL

Q & A

Thank You