Objectives Reduction of Implementation and Maintenance Expenditure on SharePoint Ecosystem Keeping the SharePoint Ecosystem aligned with Modern Technology evolutions to be ahead of competition Creation of new Frameworks and Solutions resulting into new IPs for the enterprise to help standing tall amongst competitors Improved Adoption of SharePoint Ecosystem in a systematic way improving Workforce Productivity Ensuring Best Practices and robust Governance in all corners of the SharePoint Ecosystem following Recommendations and real life Experiences Optimization of Productivity towards Better Bandwidth Management and Faster GTM in turn helping to increase Market Share

Coverage Strategic Guidance Tactical Modelling Operational Excellence Performance Measurement Business Case Justification Automated / Rule based Roadmap Planning Return of Investment (ROI) Generation Modern App Strategies Strategy for Mobility [Native App, Hybrid App, Browser based] Strategy for Cloud Movement [SaaS with O365, IaaS & PaaS with Azure] Strategy for Digitalization Service Catalog based Offerings Application Rationalization Automated Operational Guidance Tools [Frameworks / Micro Solutions] and Reusable Assets [Accelerators / Apps] End-to-End Governance [Information, IT and Application] Design & Roll Out Architecture Standardization Target Operating Model [TOM] Design Capability Modelling Standard Operating Procedure [SOP] KRA Management Dev-Ops Services Adoption Planning and Guidance Communication Training Knowledge Exchange Gamification SharePoint Maturity Measurement Evaluation of SharePoint Ecosystem using designated Metrics Strategy rectification based on Performance

Enterprise / Corporate Model Workforce Business Processes Operations [BAIT] Technology Strategy Governance Vision Mission Performance Measurement Adoption Tactical Model Enterprise / Corporate Under COE Purview Outside of COE Purview

Operating Tenets Overarching Architectural & Troubleshoot guidance Strategies around Vision & Mission Continuous Innovation and Solution Building Planning and Dynamic Resourcing Capability Building Overarching Architectural & Troubleshoot guidance Ensuring Best Practices in Projects through regular technical audits Architecture Standardization Application Rationalization End-to-End Operational Guidance on SharePoint Implementation Troubleshooting Assistance through Resource Deployment through Core-Flexi Model Establishing KEDB for faster Troubleshooting Business Case Justification through ROI Projection Roadmap Generation with dependency, priority, availability factors into considerations Designing and Managing overall Information, IT and Application Governance landscape Technical Strategies on Mobility, Cloud, Social, Digital, Automation, Predictive model etc. Performance Measurement & Strategy Rectification Assistance in strategizing Corporate Initiatives like CSR Analyzing Market Trends, Analysts’ views, Technology Trends etc. Planning of appropriate Solutions to build Solution building execution planning Building of Framework / Solutions / Apps / Micro-Solutions Both way handling of Reusable Assets from / to ongoing projects Maintenance of Open Collaborative Ambience Virtual Environment Set Up for R&D and Development purposes Robust Knowledge Exchange Ecosystem Information System Portal Technical Training Technical Certification Induction Training during Resource Onboarding Mapping Tactical Steps with Strategic Goals Program specific Optimal Estimation and related Resource Onboarding Project wise Resource planning and deployment following Core-Flexi model Optimization of Effort and Time toward best throughput

Critical Success Factor Compliance of SharePoint Implementations to modern standards like – Digital, SMAC, Automation etc. keeping Applications up-to-date Standardization of Architectures with proper utilization of available reusable assets for Faster Go-Live Establishing Factory model through DevOps & SOPs to boost Productivity towards Reduced Cost Upgrade Skill level of Resources with Advanced Training and Certifications towards Improved Productivity & Service Level Core-Flexi model based Resourcing to involve optimal bandwidth to execute SharePoint based Programs targeting Reduced Cost Fostering Innovation to produce IPs to be ahead of competition helping to Increase Market Share Regular Monitoring and Performance Measurement of SharePoint Ecosystem for Strategy Rectification Robust Governance & TOM to keep appropriate Relationship with stakeholders & Adoption

COE controlled SharePoint Ecosystem Approach Tangible COE Plan COE Scope and KRA Definition COE Resourcing Planning [Core and Flexi] COE Activities & Deliverables Definition COE Performance Metrics Identification COE ways of working Definition following C&W culture COE Roll Out COE Vision and Mission alignment with same at Enterprise level COE Member Onboarding COE Information Management System Provisioning C&W Stakeholder Briefing Due Diligence Detailed Assessment of Existing SharePoint Ecosystem at C&W COE controlled SharePoint Ecosystem # Timeframe and Effort for this can be estimated only after knowing C&W expectations in detail

+ Typical Resource Model Core Resource Roles Flexi Resource Roles SharePoint Architect Technical Analyst Scrum Master SharePoint Technical Lead COE SPOC & Chief Strategist SharePoint Senior Developer User Experience SME Specialized Senior Tester SharePoint Senior Developer Associated Roles Sponsors & Decision Makers Collaboration Team Enterprise Architect Business SME Infrastructure & IT Services *** This resourcing model is a standard one which would be customized based on customer specific needs

Differentiators Existing Close Association with ABB Business and IT Stakeholders enabling HCL team already aware of needs and pains Value driven COE Output always featuring tangible benefits clearly to business sponsors Proprietary Tools and Framework driven Approach ensuring perfection, compliance, speed and cost effectiveness Proven Maturity in building and running COE for HCL itself and customers since years making it robust methodology Design Thinking, Automation and Transformative Idea guided execution by COE resulting best breed offerings to customers

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