Skills for a Smarter Planet Institute of Engineering and Technology IBM Academic Initiative Skills for a Smarter Planet Institute of Engineering and Technology University of NSW September 10, 2012 John Schilt Lead, IBM Academic Initiative Australia / New Zealand schiltj@au1.ibm.com Charts and other reference material : bit.ly/ANZAI

The IBM Business IBM Products IBM Global Technology Services Steve Mills 04/07/11 The IBM Business IBM Products IBM Global Technology Services IBM Global Business Services IBM Research The IBM business is complex , and wide ranging. Included are Products : Hardware (POWER (p) servers, Intel (x) Servers, Mainframes (z), PoS devices, Software : many brands, thousands of products (WebSphere, IM, Tivoli, Analytics, Security, Rational, ICS) Leasing, other industry assets Global Technology Services Global Business Services IBM Research Each of these has an interest in Cloud Computing. Hence, answering the question, What is IBM’s Strategy around Cloud Computing does not have an easy answer. 110407 MILLS CLOUD FORUM

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We are experiencing the reality of global integration. The world is connected ECONOMICALLY. SOCIALLY. TECHNICALLY. A series of shocks: Climate change Energy geopolitics Global supply chains Financial Crisis Plus rapidly evolving and ongoing significant trends: Changing demographics Empowered consumers and citizens Impact of technology

…because intelligence is being infused into the way the world works. Our world is becoming INSTRUMENTED. Our world is becoming INTERCONNECTED. Virtually all things, processes and ways of working are becoming INTELLIGENT.

We now have the ability to measure, sense and monitor the condition of almost everything. 30 billion 1 billion 85% 30 billion RFID tags are embedded into our world and across entire ecosystems. There are more than 1 billion camera phones in existence. Nearly 85% of new automobiles contain event data recorders. Instrumented Interconnected Intelligent

2 billion 4 billion 1 trillion People, systems and objects can communicate and interact with each other in entirely new ways. 2 billion 4 billion 1 trillion There are an estimated 2 billion people on the internet. There are an estimated 4 billion mobile phone subscribers worldwide. Soon, there will be 1 trillion connected devices in the world, constituting an “internet of things.” Instrumented Interconnected Intelligent

15 petabytes 1 petaflop 1 square kilometer We can now respond to changes quickly and accurately, and get better results by predicting and optimizing for future events. 15 petabytes 1 petaflop 1 square kilometer Every day, 15 petabytes of new information are being generated. This is 8x more than the information in all U.S. libraries. Scientists are working to prevent influenza pandemics by modeling the viruses with a supercomputer that can operate at one petaflop, or one quadrillion operations per second. New analytics enable high-resolution weather forecasts for areas as fine as 1 to 2 square kilometers. Instrumented Interconnected Intelligent

An opportunity to think and act in new ways. + + = An opportunity to think and act in new ways.

Source : IBM Economists survey 2009 ; n=480 Why do this ?

Smarter cities are working to infuse intelligence into each of their core systems. Government Services Transportation Public Safety Education Energy and Utilities Healthcare Telecommunications

Smarter transportation: An opportunity to improve the transit experience, reduce congestion and encourage a modal shift among users In one section of Los Angeles, looking for parking generated the equivalent of 38 trips around the world, burned 47,000 gallons of gas, emitted 730 tons of carbon dioxide in 1 year ! Congested roadways cost $78 billion annually in the form of 4.2 billion lost hours and 2.9 billion gallons of wasted gas.

Smarter transportation: Influence traffic patterns and increase use of public transportation The Innovation: A smart toll system uses cameras and sensors positioned throughout the city, along with a central computing system that processes vehicle identification data, to charge drivers varying rates depending on the time of day. Embed transponders in vehicles. The Benefits: • Less traffic • Lower emissions • Increased city revenue • Greater use of public transit • Increased roadway safety Record license plate numbers, time of day and toll rates. Process data and charge drivers accordingly.

Smarter energy and utilities : transformations CenterPoint Energy in Houston is installing over 2 million smart meters and in some cases an energy controller for household devices. Homeowners will be able to access their usage information in home displays or on a personal website to make smarter consumption decisions. DONG Energy in Denmark installed monitoring devices across their distribution network. The increased insight into the grid’s performance will potentially lessen outage times by up to 50% and reduce maintenance investments by up to 90%.

Our world is becoming … INSTRUMENTED We now have the ability to measure, sense and see the exact condition of everything. INTERCONNECTED People, systems and objects can communicate and interact with each other in entirely new ways. INTELLIGENT We can respond to changes quickly and accurately, and get better results by predicting and optimizing for future events. WORKFORCE MANUFACTURING SUPPLY CHAIN CUSTOMERS TRANSPORTATION FACILITIES IT

Skills for a Smarter Planet T – shaped skills Soft Skills Technical Skills

T-Shaped Skills

What are T – Shaped skills ? Complimentary skills Project Management Business / Management Accounting / Finance Politics Selling Legal Specific Skills Deep Technical Specific to trade or profession Certification Professional recognition What shape are you ?

What are the right skills for this economy ? Technical Skills What are the right skills for this economy ? Too generic Well balanced Too technical

Soft Skills Aptitude Attitude It’s about As well as Communication (the what and the how) Communication Presentation Leadership / Teaming Persistence Passion Longing for learning Confidence (*) Listening Ability to accept feedback Organisation Selling / Negotiation “Nothing great in the world has ever been accomplished without passion” Hegel, 1770 - 1831

Technology – Alphabet Soup PHP .NET Java JEE XML HTML DHTML XHTML Ruby on Rails PERL Python CSS VMWare USB 3.0 W3 RDBMS Web Services ReSTFul Services Open Source FOSS Linux IDE DHCP, DNS Frameworks MVC Cloud Computing Analytics Infrastructure as a Service Software as a Service Platform as a Service Business Process as a Service Storage as a Service IP V6 ERP SCM Web 2.0, Web 3.0 VOIP Javascript AJAX BPM Big Data Always need to be in the know – be aware of what is happening in your industry, in your area of expertise.

Key Skill Areas Analytics / Big Data Business Process Management Cloud Computing Social Business ..... others

Career Roadmap: Information Management and Analytics: The number of roles are rapidly expanding. Few schools are preparing students for these job roles DB Admin Content Admin Application Developer Data Analyst Technical Specialist Warehouse Content on Web Data Architect Content Architect Governance Architect CIO, CTO Enterprise C-level Architect Information Architect Management Structured and Semi-Structured Data Analytics Applications Information Governance Line Management Business Analyst Solution Developer Information Integrator ETL Analytics Architect Application and Solution Architect Master Data Mgmt Data Quality Director Enterprise Solutions Architect Enterprise Analytics Architect VP GM Metadata Design Security Team Lead Current focus area

Process = BPM + SOA People BPM Integration Systems BPM Rules SOA Executive Management Customer Service Invoice Reconciliation Teams Finance & Ops Account Administration People BPM Rules BPM Integration SOA ERP Systems Imaging CRM Billing Systems 26 26 26

IBM uniquely positioned with end-to-end capabilities: Steve Mills 04/07/11 IBM Cloud IBM uniquely positioned with end-to-end capabilities: Consulting and Implementation Services Leading Hardware, Software and Research Managed Services across workloads Leading industry and process expertise 110407 MILLS CLOUD FORUM

The IBM Cloud Computing Reference Architecture IBM Confidential 28

Social Business / Social Media

Skills for a Smarter Planet Our world is becoming INSTRUMENTED. Our world is becoming INTERCONNECTED. Virtually all things, processes and ways of working are becoming INTELLIGENT.

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