Implementing Coordinated Entry in New Hampshire Bureau of Homeless and Housing Services Office of Human Services NH Department of Health and Human Services

Balance of State CoC

The Vision Build on current infrastructure utilizing 211 1 universal assessment tool used statewide Regional Coordinated Entry (CE) implementation based on what works best for that region or CoC Utilization of HMIS with an open system among CE programs

Goal Each region in NH will have an operational CE system Each regional system will develop a process for inter-regional referrals Each region will develop a communication system that facilitates prioritization of the most vulnerable

Data Collection Each region will enter CE data into HMIS Each region will track diverted clients Each region will develop a process for timely data entry

Statewide Efforts Stakeholder group in place for approximately 3 years Reviewed HUD documents and data from other states to understand best practices 2 Regional Pilots Assessment tool developed by merging best parts of existing tools

Statewide Efforts July 1, 2015 providers statewide started piloting the assessment tool August 1, 2015 providers started entering CE data into HMIS October 21, 2015 a workshop was held for all statewide CE Stakeholders, facilitated by a consultant

Areas and Types of Implementation 9 distinct regions, 2 are CoCs and 7 are within the BoS Single point of entry, 1 agency Single point of entry, multiple agencies providing staffing No Wrong Door

Next Steps Continue to adapt the assessment tool to meet the needs of the homeless population Develop a tool to assess vulnerability Develop a process for prioritization by vulnerability, serving the most vulnerable first Contractually require participation in CE

Questions?

Contact BHHS Website: BHHS Administrator: Maureen Ryan http://www.dhhs.nh.gov/dcbcs/bhhs/contact.htm BHHS Administrator: Maureen Ryan Email: Maureen.U.Ryan@dhhs.state.nh.us Main Phone Number: 271 -9197 Program Administrator: Melissa Hatfield Email: Melissa.Hatfield@dhhs.state.nh.us