Ken Sturdy & Jane Harper Managing Director Learning & Development Manager Listen - Innovate - Deliver

- Better connections between education and employment ‘The Missing Link’ - Better connections between education and employment Listen - Innovate - Deliver

M G I C

for our young employees Methodology used with our customers, applied to devising an innovative development programme for our young employees Listen - Innovate - Deliver

Listen - Innovate - Deliver

Listen - Innovate - Deliver

“40% of our workforce under 25 years of age.” Listen - Innovate - Deliver

Curriculum for Foundation Term 1 Skills for a Working Life Consistent Telephone Response Dealing with Difficult People Self Development Workshop Term 2 Communication Skills Assertiveness Workshop Advanced Communication Understanding Diversity SALES ACADEMY MANAGEMENT MENTORING FOUNDATION SUCCESSION PLANNING CORE

Case Studies………. Abbie Josh Joined us in April 2013 as Client Relations Apprentice, became Support Advisor, now Sales Administrator Joined us in Sept 2011 aged 16 as IT Apprentice, became Technical Consultant, now Solutions Architect “It's hard to put into words what the Spectrum Faculty has done for me. It wasn't just about how to improve skills and abilities at work but how to improve your general life skills as a whole. The Spectrum Faculty opens your mind from the moment you step into a session and by the time you leave you feel like you can conquer almost anything.” “The Spectrum Faculty has made a great impact on my development, and I feel it has helped me grow quickly and progress my career. Colleagues and friends tell me how much of a difference there is in my attitude and behavior since the start of the program, and I’ve gained additional confidence and skills especially when communicating with people both inside and outside of the business.” Listen - Innovate - Deliver

- Let’s work together to bridge the gap ‘The Missing Link’ - Let’s work together to bridge the gap Listen - Innovate - Deliver