Lecture Capture Service (Panopto) Mike Tolomeo and J.P. Brannan April 19, 2016

Agenda Introductions Service Description Clarification of Service Description Value Proposition Metrics Use by College Cost Security More information Q&A

Introductions Service owner: Mike Tolomeo Service manager: Mike Tolomeo Other service delivery team members: Benjamin Moss Pat Graham Other Instructional Designers as Needed

Service Description Service name: Lecture Capture Product: Panopto (single-product offering) Description: Cloud hosted, software-based lecture recording service Available to: Faculty, Instructional Professionals, Students Fee to end user? No Service tier: One

Untangling "Lecture Capture" Record at desk (e.g. Panopto) Flipped classrooms Online courses Updates to face to face lectures Tutorials Record in classroom (e.g. hardware-based recording) Student review Catching up on missed lectures Synchronous class sessions Review the 3 services on the IT@Cornell webpage: Panopto, MediaSite, VideoNote. How do they differ, how do they overlap.

Value Proposition Value proposition Simplifies and automates the recording of instructional material used in online learning. Customer impact Instructors teach naturally. The system builds the interface and serves and manages the recording. Location-independent recording. (Record anywhere, anytime) No cost to instructor. Key benefits Integrated with Blackboard for recording/playback. Lecture links can be emailed and used on other web pages. Self-provisioning through Blackboard. Uses Blackboard security (Cornell SSO).

Instructional Services Integrations Plagiarism Detection (Turnitin) Via Blackboard API and LTI (Learning Tools Interoperability) SIS (Peoplesoft) Classroom Polling (i>clicker) Blackboard ePortfolios (Digication) Course site request Term-based managed enrollment Lecture Capture (Panopto) Video Streaming (Kaltura) Online Training (Lynda.com) Library Reserves (Ares ) Publisher Tools (Pearson, others)

Metrics Jan 2016 – Mar 2016 Sessions recorded 879 Hours Recorded 371 Views 40,881 Hours Viewed 6348 Number of users 11,846 See Full Quarterly Report Online at https://cio.cornell.edu

Use by College as of April 18, 2016

Cost Cost to deliver the service: Fee for service: None FY 16 Total Cost $75,809 Hardware & Software $54,995 Labor $20,814 Staff Support $3,790 Administrative Overhead

Cost Per Unit Total Annual Cost: $75,809 Cost per User: $6.40 Marginal Costs: HW costs are flat/fixed per the cloud-hosting contract. Labor costs for user support will increase as users/courses are added.

Security What risks does use of the service mitigate? Information security: restricts access to recordings to students in the class by default; Compliance with regulations and university policies (fair use, privacy, intellectual property) How does the service mitigate risks? Safe default configuration Vendor-hosted in cloud datacenters with redundancy

More information Service web page: videohelp.cit.cornell.edu/lecture-capture/ Service level expectations: www.it.cornell.edu/services/sle.cfm?doc=13 Service catalog entry: catalog.it.cornell.edu/admin/33 Service quarterly report: cio.cornell.edu/resources/it-reports-documents-and-presentations/itcornell-quarterly-metrics/lecture-capture

Questions? Mike Tolomeo: mt24@cornell.edu J.P. Brannan: jpb1@cornell.edu Consulting/Training support: acadtech@cornell.edu