Operational Self Assessment 2009 A personal perspective by Adrian Buckle

Development opportunity

Why me!

Where we are

Local Context

Deprivation

About us Population of 490,000 15 Million Visitors £21,594 Million Budget

Vast Scale of Cumbria Cumbria covers an area the size of :- Greater London Hertfordshire Bedfordshire Buckinghamshire Half of Oxfordshire Half of Berkshire Part of Hampshire Part of Surrey Parts of Kent, Essex & Cambridgeshire

Build a Team

Managing the Task: Understand Key Lines of Enquiry Negotiate “buy in” & support of senior staff Timeline/timescale Risk assess Identify contributors & allocate quality time Burdensome……!

Managing the Task:

Approach: Magazine style report Electronic version with hyperlinks Proportionate approach to evidence & narrative Focused on outcomes….so what? Narrative needs to tell a story

Approach: Write narrative to Key Lines of Enquiry not Briefing Sheet Spread sheet to gather evidence Use of case studies ‘making a difference’ Honest assessment by challenging assumptions Develop Improvement plan

Approach:

Learning Process: Steep learning curve First draft….. to final report Project manager with overall editorial control…. one narrator

Learning Process: Don’t be disheartened Responsive to feedback Get on the phone…

We all make mistakes!

Contact details: Adrian Buckle Email adrian.buckle@cumbriacc.gov.uk