Quarter 3 Report 2016/17

SG 1: Administer & manage .ZA AT1.1: Monitor ZA OA implementation Q3T: 1.1(a) Measured & analyzed ZACR performance – achieved AT1.2: Standardize SLD policy framework Q3T: 1.2 (a) Finalised school.za charter and pricing– not achieved

SG 2: International Best Practice Compliance AT1: Implement reliable infrastructure Q3T 2.1(b) Uninterrupted zone file management - achieved SG 3: Registry-registrar licensing Q3T 3.1(a): Completed report on ICT policy developments - achieved

SG 4: Publish registration guidelines AT4.1: Develop SLD registration guidelines Q3T 4.1(a): Publish SLD charter guidelines- achieved Q3T 4.2(c): Publish global domain name registration guidelines- achieved

SG 5: Enhance public awareness AT 5.1: Implement .ZA education & awareness Q3T 5.1(a): Quarterly local stakeholder briefings held- achieved. Q3T 5.1(b):Coverage in 2 national radio stations-achieved Q3T 5.1(c):Coverage in 2 print media-achieved Q3T 5.1(d): Outreach events in 3 provinces-achieved AT 5.2: Broaden participation in domain name value chain Q3T 5.2(a):Registrar-reseller training events in 2 provinces - achieved AT 5.3: Enhance .ZA website presence… Q3T 5.3(a): 5 published schools websites-achieved

SG 6: Conduct research, surveys… AT 6.1: Release annual research report Q3T 6.1(a): Commend market research- not achieved AT 6.2: Ensure ZACR OA compliance Q3T 6.2(a): Completed ZACR audit report– not achieved SG 7: Publish domain name registration info AT 7.1: Publish annual .ZA registration report Q3T 7.1(a): Finalised quarterly registrations report - achieved

SG 8: Domain name policy recommendations AT1: Influence local Internet Governance Q3T 8.1(a): Completed local Internet Governance report with recommendations-Achieved AT2: Enhance participation in key Internet policy processes Q3T 8.2(a): Written analysis of ICANN processes - achieved SG 9: Contribute to ECTA amendments Q3T 9.1.(a)Submitted, proposed amendments & enhancements– not achieved

SG 10: Oversee ADR implementation Q3T 10.1(a)(i): Timely publishing of ADR decisions – achieved Q3T 10.1(a)(ii): Timely payment of ADR fees – achieved. SG 11: Achieve Financial Sustainability AT 11.1: Enhance internal control & corporate governance framework Q3T 11.1(a)(i): monthly domain name revenue collection-achieved. Q3T 11.1(a)(ii):expenditure within budget-achieved. AT 11.2: Enhance internal control & corporate governance framework Q3T 11.2(a)(i): monthly domain name revenue collection-achieved.

SG 11.2: Enhance internal control & corporate governance framework Q3T 11.2(a) DTPS approved ZADNAs dotCities role- deferred Q3T 11.2(b) Approved Fraud Prevention Policy-not Achieved. Q3T 11.2(c) Approved Appeals & Review Procedures- Deferred. Q3T 11.2(d) Approved Information Policy- not achieved. Q3T 11.2(e) Approved Stakeholder Relations Policy Strategy-achieved. Q3T 11.2(f) Appointed Internal Auditor-Achieved. Q3T 11.2(g) Appointed Company Secretary-Deferred. Q3T 11.2(h Approved External Auditor appointment-not achieved. Q3T 11.2(i) Implemented Board Charter-not achieved. Q3T 11.2(j) Implemented Code of Ethics-Not Achieved. Q3T 11.2(k) Implemented Board Conflict of Interest policy-not achieved. Q3T 11.2(l) reviewed FARCO charter-not achieved. SG 11.3:Build human resource sustainability AT 11.3: Implement a internship program Q3T 11.3(a): Compile progress report– achieved.

Financial Performance Received revenue: R3 088 223 The revenue collected during the quarter had a deficit of R166 570 , and it was due to low domain name registration over the festive season. The deficit is off-set by the expenditure in the same quarter. Expenses: R2 703 220 R1 861 771 underspent in School Online Presence Project and awareness campaign.

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