Lime Tree Surgery’s Patient Survey Results

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Presentation transcript:

Lime Tree Surgery’s Patient Survey Results

Lime Tree Surgery's Patient Survey 2012 Appointments

Question 1. In the past six months, have you tried to book ahead for an appointment with a Dr? Question 2. If you weren’t able to be seen during the next two weekdays that the GP surgery was open, why was that?

Reception

Lime Tree Surgery's Patient Survey 2012 Question 3. How helpful do you find the receptionist at the surgery? Comments received from this question “Extremely! They do an efficient job.” “Excellent, wonderful. Thank you ladies!” Question 4. In the past 6 months, how easy have you found the following?

Lime Tree Surgery's Patient Survey 2012 Opening Hours

Lime Tree Surgery's Patient Survey 2012 Question 5. How satisfied are you with the opening hours of the surgery?

Clinical Care The Doctor Lime Tree Surgery's Patient Survey 2012 Clinical Care The Doctor

Lime Tree Surgery's Patient Survey 2012 Question 6. The last time you saw a Doctor at the surgery how good was the Dr at each of the following?

Clinical Care The Practice Nurse Lime Tree Surgery's Patient Survey 2012 Clinical Care The Practice Nurse

Lime Tree Surgery's Patient Survey 2012 Question 7. Last time you saw a Practice Nurse at the surgery, how good did you find the practice nurse at each of the following?

Recommendation

Question 8. Would you recommend the surgery to someone who has just moved into your local area? Comments received on this question “Vast improvement in getting appointments recently. Good!” “Probably not because of appointment system”

Any comments & suggestions?