(Discussion Note) 2017 BKB, NASC Job Analysis (Discussion Note) 2017 BKB, NASC BKB/NASC/ADV.HRM/2017

Job analysis is a systematic exploration of the activities within a job. It is a basic technical procedure, that is used to define the duties, responsibilities, accountabilities and working conditions of a job along with required competencies and qualifications. BKB/NASC/ADV.HRM/2017

Purposes of job analysis Human resource planning Writing job description and specification To evaluate job Recruitment and selection Promotion and transfer Performance appraisal development Training and development needs BKB/NASC/ADV.HRM/2017

Performing Job Analysis Select Jobs to study Determine information to collect: Tasks, responsibilities, skill requirements etc. Identify sources of data: Employees, Supervisors/managers, Subordinates, Clients etc. BKB/NASC/ADV.HRM/2017

Contd… Performing JA Methods of data collection: Interviews, questionnaires, observation etc. Evaluate and verify data collection: other employees, supervisors/managers, Clients etc. Write job analysis report. BKB/NASC/ADV.HRM/2017

Background information for job analysis Organization chart Manuals of procedures and training Regulations, directives Existing job description and specification BKB/NASC/ADV.HRM/2017

Methods used to study jobs Interview method Observation method Diaries kept by the job incumbents Questionnaire method Documents Combination of methods. BKB/NASC/ADV.HRM/2017

Controlling the Accuracy of Job Information Factors influencing the accuracy of job information Self-reporting exaggerations and omissions by employees and managers Collecting information from a representative sample of employees BKB/NASC/ADV.HRM/2017

Contd.. Factors influencing the accuracy Capturing all important job information Length of job cycle exceeding observation period Lack of access to job site for personal observation Lack of familiarity with the tasks, duties, and responsibilities of a job Ongoing changes in the job BKB/NASC/ADV.HRM/2017

Information for Job Analysis Job identity (title, unit, location, service, level) Purpose, objective Duty, task (priority, frequency, time spent, needed change) Responsibility (for things, for people) Behavioral demands of job (communicating, decision making) BKB/NASC/ADV.HRM/2017

Contd…. Relationship (coordinating, supervising) Process and methods of performance (existing + improvement) Machine, equipment, work aids used Key result area (KRA) Performance standard/indicator/output (KPI) (quality, quantity, time, speed) BKB/NASC/ADV.HRM/2017

Contd…. Authority (existing + required) Accountability Working conditions (physical, psychological, social) Personal requirements (ability, education, experience, training [existing + required) BKB/NASC/ADV.HRM/2017

Thank you for your attention BKB/NASC/ADV.HRM/2017