Human Resource Management Job & Work Analysis Human Resource Management

What is Job Analysis? The systematic study of job content A process (series of steps) of obtaining important and relevant information about a job There are many uses of job analysis information 58

Uses of Job Analysis Information HR Practices Job evaluation Recruitment Selection Orientation, training and development Performance appraisal Promotions, transfers Career planning Labor relations Organization design Organizing HR Planning Role definition Work/equipment design Job design Safety Methods improvement Other uses Personnel research Rehabilitation counseling Vocational guidance 59

Job Specifications KSAOs Knowledge Skills Abilities Other characteristics 60

Two Major Types of Job Analysis Conventional Typically uses an open-ended questionnaire Involves supervisors and incumbents Job description is written Supervisor and HR usually approves Quantitative Typically uses highly structured questionnaires, checklists or inventories Becoming more prevalent Costly Only useful in multiple incumbent jobs 61

Conventional Methods Direct observation Individual interview Group interview Technical conference Diaries/logs Open-ended questionnaires 62

Quantitative Methods Highly structured questionnaires Position Analysis Questionnaire (PAQ) Task inventories 63

Standards for Judging Job Analysis Reliability Two different analysts agree on the same job One analyst obtains same result on two occasions Validity Does it really describe the job accurately? Difficult to determine Data from multiple job holders, supervisors Approved by incumbents and supervisor 64