RATIONAL Marine Service Qualifications of service network and partner benefits 2016 Thomas Stanka

Marine Service Partners Criteria’s to be part of the marine network: Passed RSP audit and valid RSP status Located close to the target harbors and Usage of an AIS (fast reaction time) Target to do jobs on board considering service KPIs Commitment to do jobs outside normal office hours Awareness of marine specifics like spare parts and voltages  3 Phase Fan motors (40.03.514P & 40.00.276P) have to be available Status released and proofed by the local Rational Service Manager Proper communication and reporting

Marine Service Partners Benefits for Marine Service Partner Promotion for Marine Service Partners via: RATIONAL Service Partner search RATIONAL marketing flyers New marine App for ship technicians RATIONAL Marine hotline Additional support for new Marine Service Partners: Additional discount for the first service parts delivery (Decision of Service Manager – total discount max. 50%)

Ship ahoy!

Links to AIS Apps and explanations http://en.wikipedia.org/wiki/Automatic_Identification_System - https://www.vesselfinder.com/ - https://www.vesseltracker.com/de/static/Mobile.html - http://www.marinetraffic.com/de/p/mobile - https://www.marinetraffic.com/ - http://www.myshiptracking.com/ “RATIONAL Marine Support” App As the customers on ships sometimes have difficulties to reach a service company the application helps them to get in direct contact with our service organization in case of technical support needed. We have also included some beneficial technical Information’s in order to fix minor technical issues easily. The main features are: - Interactive direct telephone contact to our hotline. - Interactive Email function towards RTS to either answer or forward requests - RATIONAL Service Partner search - FAQs and Operator manuals - Most common wiring diagrams (Ship version)