Presenting Information Communication

Introduction to Communication Communication is the passing of information between people. Organisations.

Factors that affect communication. Who you are communicating with, if it is a professional you will language that is different to communicating with a young child. What you are trying to communicate, if it is an advert you will use persuasive language but if it is instructions it must be clear and to the point. The number of people that you want to communicate the information to. How quick you want the information to be communicated.

Different methods of communication Written (letter, memo etc). Verbal (face-to-face, telephone). Electronic (e-mail, websites). Visual (posters, adverts etc).

Internal and External Communication A business will can communicate either internally or externally. Internal communication is when you share communication with people inside the organisation. External communication is when you communicate with people outside of the business. Identify the different communication methods that be used internally and externally.

Presentation of Information We are going to concentrate at looking at written, electronic and visual forms of communication. When we use each of these methods to communicate we need to take into consideration how we present the information.

Presentation of Information Are we trying to impress. Attracting attention. Setting out facts clearly. Creating a questionnaire. Summarising information. Writing a reminder Explaining technical details.

Layout of Information All information should be correctly set-out in order to meet certain standards and present a good impression of the business, therefore; Sentences should end with a full stop. There is a capital letter at the beginning of the sentence. Your sentences have a subject and a verb that agree. Do not make common grammatical errors such as you and I instead of you and me. Write in the active voice rather than the passive voice. Ensure statistical information is easy to read.