6/10/2018 12:14 PM THR2027 Harness personal and organizational productivity insights to drive your transformation Jeff Shih, Senior Product Manager Nathan Barnett, Product Marketing Manager Peter Bergen, Product Marketing Manager © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Three takeaways from this 20-min session 6/10/2018 12:14 PM Three takeaways from this 20-min session MyAnalytics uses analytics + intelligent coaching to support healthy work habits Workplace Analytics helps you identify organization-level patterns of success Succeed with integrated analytics by diagnosing, changing, and measuring © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Build healthy work habits with MyAnalytics 6/10/2018 12:14 PM Build healthy work habits with MyAnalytics © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

7 common unhealthy habits 6/10/2018 12:14 PM 7 common unhealthy habits Scheduling long meetings that could be condensed Multi-tasking in meetings Responding to emails as soon as you receive them Working in spurts between meetings rather than scheduling focus time Working on non-urgent tasks after hours and on weekends Creating bottlenecks by failing to respond to important contacts on time Failing to make relationships with co-workers outside of your core team © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Research shows the scale of the problem of meeting time is unproductive 47% 28% spent managing email 13% of employees engaged at work >40% of work time is unproductive 16 min to refocus after handling email interruptions per hour 20

MyAnalytics is personal. Only you can see your data. 6/10/2018 12:14 PM Build healthier work habits with analytics + intelligent coaching Outlook add-in Weekly email digest Personal dashboard MyAnalytics is personal. Only you can see your data. © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6/10/2018 12:14 PM © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6/10/2018 12:14 PM Identify organization-level patterns of success with Workplace Analytics © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Take behavioral analytics to the org level Powerful new insights from Office 365 collaboration data Transformational impact for higher engagement & productivity Privacy controls to meet your needs & compliance to protect your data Transform & validate unstructured data Time & network data ‘Explore the metrics’ dashboards Create custom queries for targeted questions Correlate with business outcome data Expert consulting services Default to de-identified & aggregated data Customer determines controls & scope Only metadata analyzed

How does it work? + + = Organizational context 6/10/2018 12:14 PM How does it work? Organizational context Native Office 365 data + + = Unprecedented, quantified insights Meaningful outcomes Workplace Analytics uses calendar & email metadata, which typically provides 20+ hours of time use data per week for every knowledge worker in the organization Org context allows Workplace Analytics to analyze every meeting & message between all internal or external domains: teams, customers, vendors, & partners Clients are in the business of producing results. Pairing outcome data (e.g., sales attainment, employee engagement, worker productivity) enriches the analytics & the insights. Provides aggregated behavioral analytics to distinguish collaboration patterns associated with outcomes & comparative analysis within an organization (function, division, region) © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

New solutions for big problems 6/10/2018 12:14 PM New solutions for big problems Address Collaboration Overload Break Down Organizational Silos Up-level Manager Practices Accelerate Acquisitions Root Out Process Inefficiencies Drive Sales Productivity Transform the Employee Experience Workspace Planning © Microsoft Corporation. All rights reserved.

How Macy’s succeeded with integrated analytics 6/10/2018 12:14 PM How Macy’s succeeded with integrated analytics © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Integrated analytics: key to high performance 6/10/2018 12:14 PM Integrated analytics: key to high performance Identify organizational patterns of success CASCADE ORG GOALS & TARGETED BENCHMARKS MEASURE PROGRESS AGAINST GOALS Empower individuals to use time more effectively © Microsoft Corporation. All rights reserved.

Poor collaboration norms Step 1: Diagnosis Workplace Analytics identified specific habits directly tied to low innovation + engagement Meeting sprawl Minimal focus time Work/life imbalance Poor collaboration norms Large management-heavy meetings Insufficient calendar white space Employees overloaded with projects + meetings Lack of respect for team members’ schedules

Each team selects new working norms 6/10/2018 Step 2: Change Change management program supported by MyAnalytics 600 employees from 12 teams 6 sessions across 12 weeks Each team selects new working norms MyAnalytics helps discover bad habits + track improvements © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Step 3: Measure Significant improvement in work habits after 12 weeks Meeting hours down by up to 4 hours per week Focus blocks up by up to 4 hours more per week Maintained or decreased after-hours work despite increased demand Sense of control and accountability established among employees

Suite of tools to drive change Analyze & diagnose Workplace Analytics Measure Take action & change behavior Workplace Analytics MyAnalytics, Power BI, Teams

Don’t miss other Analytics sessions at Ignite 6/10/2018 12:14 PM Don’t miss other Analytics sessions at Ignite Name Product focus Date/time BRK2159 Transform organizational productivity with Microsoft Workplace Analytics Speakers: Ryan Fuller, Kamal Janardhan Workplace Analytics Weds, 12:30-1:45 BRK2112 Drive behavior change with actionable personal insights in Office 365 Speakers: Peter Bergen, Noelle Beaujon MyAnalytics Weds, 4-5:15 BRK2137 Identify and target change to drive transformation and help combat collaboration overload Speakers: Chantrelle Nielsen, Rob Cross, Kalyan Nanduru Thurs, 12:30-1:45 BRK2431 Drive adoption and business impact with personal productivity insights to transform how you work Speakers: Catherine Pidgeon and Nathan Barnett Thurs, 4:30-5:45 …and drop by our booth! © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Please evaluate this session Tech Ready 15 6/10/2018 Please evaluate this session From your Please expand notes window at bottom of slide and read. Then Delete this text box. PC or tablet: visit MyIgnite https://myignite.microsoft.com/evaluations Phone: download and use the Microsoft Ignite mobile app https://aka.ms/ignite.mobileapp Your input is important! © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.