Empowering Unified Communications through analytics, reporting and recording
ONLINE, CLOUD PBX, ON-PREMISES OR HYBRID
CALL QUALITY & SIP TRUNK CAPACITY USER ADOPTION CALL QUALITY & SIP TRUNK CAPACITY EMPLOYEE PRODUCTIVTY COSTS & BILLING
CALL QUALITY & SIP TRUNK CAPACITY Skype Operations Framework USER ADOPTION CALL QUALITY & SIP TRUNK CAPACITY EMPLOYEE PRODUCTIVTY COSTS & BILLING
CALL QUALITY & SIP TRUNK CAPACITY - USER DRIVEN - CDR BASED - REPORTING & MONITORING ON-PREMISES CLOUD PARTNER HOSTED USER ADOPTION CALL QUALITY & SIP TRUNK CAPACITY EMPLOYEE PRODUCTIVTY COSTS & BILLING
CALL QUALITY & SIP TRUNK CAPACITY UC Analytics USER ADOPTION CALL QUALITY & SIP TRUNK CAPACITY EMPLOYEE PRODUCTIVTY COSTS & BILLING
DASHBOARD CONFIGURABLE LAYOUT DYNAMIC CHARTS DIRECT FILTERING SINGLE CLICK REPORTING SNAPSHOT VIEW UPDATED EVERY 60 SECONDS DASHBOARD
REPORTS USER DEFINED UNLIMTED OPTIONS BRANDED SCHEDULE AD-HOC PRE-DEFINED REPORT DESIGNER REPORT BUILDER SCHEDULE AD-HOC SAVE AS TEMPLATE USER DEFINED UNLIMTED OPTIONS BRANDED REPORTS
REPORT DESIGNER CREATE REPORT FORMAT SELECT FIELDS SUMMARY OR DETAILED AGGREGATION METHOD REPORT DESIGNER
FILTERS SORTING SELECT FORMAT CHART OPTIONS REPORT BUILDER
SYSTEMS MONITORS HIGH LEVEL SYSTEM VIEW MODALITY CALL QUALITY CONSUMPTION SYSTEMS MONITORS
CALL DETAIL MONITOR CALLER AND CALLEE DETAILS CALL OVERVIEW NETWORK DETAILS DEVICES QUALITY CALL DETAIL MONITOR
USER MAP CALL VOLUME & QUALITY CONFERENCE DETAILS CONF PARTICIPANTS CONF MODALITY CALL DETAIL MONITOR USER MAP
ALARMS AD INTEGRATION SECURITY POLICIES ADDITIONAL FEATURES
REAL-TIME WALLBOARDS + - SUPPORTS RG’S - COST EFFECTIVE ADDITIONAL MODULE SUPORTS RESPONSE GROUPS + - SUPPORTS RG’S - COST EFFECTIVE - PRESENCE REPORTING - LIVE CALL MONITOR REAL-TIME WALLBOARDS
REAL-TIME WALLBOARDS LIVE AND HOSTORICAL GENERATED IN WEB PAGES FILTER ON RG’S HIGHLIGHT CALL HANDLING REAL-TIME WALLBOARDS
REAL-TIME WALLBOARDS LIVE AND HOSTORICAL GENERATED IN WEB PAGES FILTER ON RG’S HIGHLIGHT CALL HANDLING REAL-TIME WALLBOARDS
PRESENCE & RG REPORTING PREDEFINED REPORT DESIGNER UNLIMITED VARIANTS PRODUCTIVITY RG MANAGEMENT PRESENCE & RG REPORTING
REAL-TIME CALL QUALITY DETAILS CALL VOLUME & QUALITY CONFERENCE DETAILS CONF PARTICIPANTS CONF MODALITY CALL DETAIL MONITOR REAL-TIME CALL QUALITY DETAILS
VOICE RECORDING UC Recorder + TRAINING MONITORING DISPUTE RESOLUTION - SIMPLE, COST EFFECTIVE - SINGLE INTERFACE - SHARED DB - CENRTRALISED STORAGE VOICE RECORDING
ON-PREM or CLOUD 1 MIN RECORDING = 300kb VOICE RECORDING
VOICE RECORDING SIMPLE SEARCH PLAYBACK OR DOWNLOAD PAUSE AND RESUME MP3 FORMAT SfB ON-PREM & ON-LINE VOICE RECORDING
SOME OF OUR CUSTOMERS
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