A COLLABORATIVE MODEL OF JOB DEVELOPMENT FIVE BEST PRACTICES February 3, 2011 IAJVS professional development training session By: Joanna Samuels, JVS Toronto Collaborative Job Development by Joanna Samuels

Collaborative Job Development by Joanna Samuels Agenda Case study Background The Hypothesis 5 Best Practices Conclusion Collaborative Job Development by Joanna Samuels

Case Study Sustainable Paid employment CLIENT Employment Counsellor EMET EMPLOYMENT Job Developer Canadian Workplace Communication / Language program Job Developer/Job Coach Project Gold Disability Services Interim Job Board JOB OPPORTUNITY Job Developer Employment Ontario Centre Sustainable Paid employment Collaborative Job Development by Joanna Samuels

Collaborative Job Development by Joanna Samuels The Background Program-focused workplace culture Collaborative Job Development by Joanna Samuels

The Hypothesis Collaboration is Cheaper Faster Better (Tanya Shurman, 2010, Centre for Social Innovation) Collaborative Job Development by Joanna Samuels

Collaborative Job Development by Joanna Samuels Collaborative Architecture fosters workspace creativity and teamwork (Globe & Mail, Dec 7, 2010) Collaborative Job Development by Joanna Samuels

Collaborative Job Development by Joanna Samuels Harvard Business School’s Innovation Lab Drives innovation by connecting entrepreneurial teams (HBS Alumni Bulletin, December 2010) Collaborative Job Development by Joanna Samuels

The Research Literature Collaboration is central to organizational effectiveness and success (Van Laere & Heene, 2003) Employees who work together and collaborate demonstrate improved performance and motivation, better outcomes and a more positive perception of their work than employees who work alone (Jameson et al., 2006) Collaborative Job Development by Joanna Samuels

Collaborative Job Development by Joanna Samuels 5 Best Practices for effective collaboration in the workplace of job developers Work teams Collaborating cross agency (JVS) Technology Collaborating with employers Collaborating with other community organizations Collaborative Job Development by Joanna Samuels

Collaborative Job Development by Joanna Samuels 1. Work Teams Monthly team meetings of job developers SHARE PROBLEM SOLVE NETWORK BUILD TRUST KNOWLEDGE AND SKILL BUILDING Collaborative Job Development by Joanna Samuels

2. Collaborating cross-agency Employment Counsellors / Case managers / Career Counsellors Program coordinators and administrators Quality referrals Case management meetings Sharing information and expertise Collaborative Job Development by Joanna Samuels

2. Collaborating cross-agency Interim web-based job board (internal online) Emet Employment (formerly known as ParnossahworksCanada.org) – external online job board and collaborative employment support service www.emetemployment.ca Collaborative Job Development by Joanna Samuels

Collaborative Job Development by Joanna Samuels 3. Technology Email distribution list Social networking (Linked-in, Facebook) Training and professional development (IAJVS session) Interim job board Emet Employment Collaborative Job Development by Joanna Samuels

4. Collaborating with Employers Recruitment and selection Corporate social responsibility / diversity / employment equity initiatives Holiday greetings and special events Nominating employers Collaborative Job Development by Joanna Samuels

5. Collaborating with other community organizations Joint government proposals Job matching Sharing knowledge, information and expertise Collaborative Job Development by Joanna Samuels

Collaborative Job Development by Joanna Samuels Conclusion Collaboration helps to adapt to changes and meet the common goal – employed clients By working together across the agency, across the community regardless of program or service or organization, or level in the hierarchy, we can build strong and effective teams which will lead to better served clients, employers and stakeholders as well as motivated employees. Collaborative Job Development by Joanna Samuels

humankind, those who learned to collaborate and improvise “In the long history of humankind, those who learned to collaborate and improvise most effectively have prevailed.” - Charles Darwin Collaborative Job Development by Joanna Samuels

Collaborative Job Development by Joanna Samuels Questions???????? Collaborative Job Development by Joanna Samuels

Collaborative Job Development by Joanna Samuels Questions to ponder: Is your workplace a collaborative culture? Does your agency work together to help the clients? Do you work together to help each other? How? What do you need in place to be able to work collaboratively? Collaborative Job Development by Joanna Samuels

Collaborative Job Development by Joanna Samuels THANK YOU! Collaborative Job Development by Joanna Samuels