Strategies to Improve Student Success in Oral Communication Doris Toney and Vinita Parekh September 29, 2017

Agenda Employers value communication skills Student group and individual presentations/speeches Student learning and assessment results Strategies to improve student success in oral communication Q/A

Job Outlook 2016 Report Leadership 80.1% Ability to work in a team 78.9% Communication skills (written) 70.2% Problem-solving skills Communication skills (oral) 68.9% Strong work ethic Initiative 65.8% Analytical/quantitative skills 62.7% Flexibility/adaptability 60.9% Technical skills 59.6% Interpersonal skills (relates well to others) 58.4% Computer skills 55.3% National Association of Colleges and Employers (NACE)

Does this look familiar?

Nursing Group Presentation

Online Presentation

Speech presentation

Communication Institutional Learning Outcome Students will effectively communicate ideas appropriate to their discipline using Standard English, through written and verbal communication.

Background Information Problem: Delivery of Speeches Approach: Assessment of 756 students for Oral Communication by faculty and adjuncts Assessment Duration 2015 to 2017 as part of assessment

Assessment Results

Delivery of Speech Results   40% of students had good extemporaneous delivery  41% of students had fairly good extemporaneous delivery, but needed more development 20% of students had poor extemporaneous delivery that needed much development

Strategies

Resource center for students to prepare and rehearse speeches Speech Lab Resource center for students to prepare and rehearse speeches

Lecture Capture In-class video capture system allows students to watch their performance

Real World Application Speech

HFC Student Testimonials Student A: “The video capture lets me go back and see where I need to improve and builds my confidence” Student B: “I can use my recorded speeches as part of my e-portfolio”

HFC Student Testimonials Student C: “What I've learned about the process of speech development is that it is important to be prepared in all aspects - from drafting the outline of the speech to anticipating technical difficulties and managing your time accordingly.” Student D: “The review of my videos showed me how much I use the word ‘um.’ It was horrible after almost every statement I used the word ‘um.’ Eventually I did become more comfortable.”

Q/A

Thank You