Change is one thing; evolution is another Anonymous Ch-Ch-Ch-Changes: Making Change Happen Eric Phelps Director, Grinspoon Institute for Jewish Philanthropy Change is one thing; evolution is another Anonymous

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Interacting with Presenters & Participants During the Session Ask Questions Share Your Experiences Use the Questions Log to post questions throughout the session. After the Session Please find all materials from this session (including a recording of the presentation) on our Webinar page at http://webinar.gijptech.org

The Serenity Trap God grant me the serenity to accept the things I cannot change, the courage to change the things I can and the wisdom to know the difference. God grant me the serenity to accept the things I cannot change, the courage to change the things I can and the wisdom to know the difference.

Change Realities 70% of all organizational change efforts fail within one year Every “unchangeable” system, behavior or organization has changed

Change Myths Myth: The KEY to change is: The real KEY? Cultural shift The “Right Diet” for me Strict adherence to policy A dynamic leader The real KEY? Change in Group BEHAVIOR

“Once you’re a pickle, you can never be a cucumber” - Unknown

The Six Steps to Making Change Happen Create a Vision for Change Make The Undesirable Desirable Find Strength in Numbers Surpass Your Limits Design Rewards & Demand Accountability Change The Environment/Culture

Where there is no vision, the people perish Proverbs 29:18 Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment Where there is no vision, the people perish Proverbs 29:18

Develop a Plan for Change Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment Develop a Plan for Change Simple Unexpected Concrete Credible Emotional Stories

Develop a Plan for Change Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment Develop a Plan for Change SUCCESs!

If you can’t change your fate, change your attitude Amy Tan Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment If you can’t change your fate, change your attitude Amy Tan

Communicate the Change Vision Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment Communicate the Change Vision Common Error: Under-communicating the vision by a factor of 10 (or 100, or 1,000)

Establish A Sense of Urgency Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment Establish A Sense of Urgency Use Graphics Show What Will Happen If You Do Nothing Common Error: Allowing too much complacency

Tell a Great story, AND Tell the Whole Story Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment Tell a Great story, AND Tell the Whole Story Common Error: Too much “Happy Talk” Demonstrate the Expected Positive Outcomes

Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment Teamwork is… the fuel that allows common people to attain uncommon results Anonymous

Create a Guiding Coalition Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment Create a Guiding Coalition Common Error: Coalition is not inclusive (Ex: Skunkworks) Common Error: Coalition members are not powerful Harness Peer Pressure

Include Differing Viewpoints…but Avoid “Snakes” & “Eagles” Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment Include Differing Viewpoints…but Avoid “Snakes” & “Eagles” Common Error: Too many “Devil’s Advocates”

It’s a funny thing. The more I practice, the luckier I get. Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment It’s a funny thing. The more I practice, the luckier I get. Arnold Palmer

Use “Deliberate Practice” (Anders Ericsson) Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment Use “Deliberate Practice” (Anders Ericsson) Designed to improve performance Constant feedback (coaching) It is mentally demanding

Reward Personal Mastery Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment Work incrementally Common Error: Too much change all at once Reward Personal Mastery

Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment I think Employee-of-the-Month is a good example of when a person can be a winner and a loser at the same time. Demetri Martin

Connect to Personal Values Choose Extrinsic rewards THIRD Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment Connect to Personal Values Choose Extrinsic rewards THIRD Example: Teacher Incentive Pay

Reward Vital Behavior Change, Not Just Results Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment Reward Vital Behavior Change, Not Just Results Generate Short-term Wins Common Error: Failure to create interim success

Discipline is not the enemy of enthusiasm Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment Discipline is not the enemy of enthusiasm Joe Clark, Principal of Eastside High School – Paterson, NJ (Basis of movie “Lean on Me”)

Consolidate Gain to Produce More Change Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment Consolidate Gain to Produce More Change Common Error: Declaring victory too soon Hire, promote and retain people who support change efforts Revisit the project periodically

Connect behavior changes with success Making Change Happen Vision for Change Undesirable Desirable Strength in Numbers Surpass Your Limits Rewards & Accountability Change Environment Connect behavior changes with success Common Error: Neglecting to anchor changes in organizational culture Ensure leadership development and succession Reinforce Change Vision Through Symbols

The Six Steps to Making Change Happen Create a Vision for Change Make The Undesirable Desirable Find Strength in Numbers Surpass Your Limits Design Rewards & Demand Accountability Change The Environment/Culture

Making Change Happen at Camp

Questions?

For Further Reading: Influencer: The Power to Change Anything by Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan and Al Switzler Leading Change by John P. Kotter Made to Stick by Chip & Dan Heath Talent is Overrated: What Really Separates World-Class Performance From Everybody Else by Geoff Colvin

Show and Tell: Successful Camp Visits for Donors and Prospects Tuesday, April 27 1 PM EST To Register, visit: http://register.gijptech.org