Wiki Central: Collaboration Across Campus Self-Hosted Wiki Solutions EDUCAUSE SWRC2009 Presented by: Mitchell Green E-Learning Systems Administrator Sonya Watkins Director, Technology Resources Copyright: University of Central Oklahoma

University of Central Oklahoma Beautiful Campus Home of the Bronchos Academy of Contemporary Music a.k.a. ACM @ UCO Central Six tenets of transformative learning Discipline Knowledge Leadership Problem Solving (Research, Scholarly and Creative Activities) Service Learning and Civic Engagement Global and Cultural Competencies Health and Wellness The University of Central Oklahoma is the Leadership university, delivering education based on our shared values of Community, Character and Civility. http://www.uco.edu/about Copyright: University of Central Oklahoma

University of Central Oklahoma Metropolitan University, Edmond, OK Carnegie Classification: MA I - Master’s Colleges and Universities I 15500+ Students 800+ Faculty (Full-time/Part-time) 740+ Staff (Full-time/Part-time) 45 Central IT Staff Copyright: University of Central Oklahoma

Copyright: University of Central Oklahoma Issue: Develop a Publicized University Glossary of Terms Discussions at the executive level revealed that the campus community used terminology that was neither consistent nor comprehensive across divisions.  How can a unified environment be created by developing and publicizing a glossary of terms that promotes collaboration and a true UNI-versity? Copyright: University of Central Oklahoma

Copyright: University of Central Oklahoma Options Traditional Website? Technology already in place, but issues with… Ownership Editorship Accuracy Web 2.0 technologies e.g. wikis? Technology not in place, however we had… IT workshops featuring Web 2.0 technologies Faculty interest Strategic plan for use of innovative technologies Initially a traditional web site was proposed as a solution for a campus glossary of terms.  Challenges immediately arose regarding ownership, editorship, maintenance and accuracy.  Further examination identified wikis as a potential solution. Copyright: University of Central Oklahoma

Copyright: University of Central Oklahoma Wiki Definition Source: Wikipedia A wiki (Hawaiian word for "fast“) is a page or collection of Web pages designed to enable anyone who accesses it to contribute or modify content, using a simplified markup language. Used to create collaborative websites and to power community websites. Easy to use, no knowledge of programming required. Copyright: University of Central Oklahoma

Copyright: University of Central Oklahoma Project Team IT Stakeholders (technical requirements) Instructional Technologists System Administrators Web Administrators Others University Community (end-user features) Faculty Members Staff Members A core team consisting of academic technologists, system administrators, web administrators, and other IT stakeholders was developed to identify technical requirements.  There was also an investigation of the current usage of subscription based wikis in limited areas on campus.  The team focus was expanded to receive input from these areas and the university community at-large regarding important end-user features.  Looking beyond the initial requirements, the UCO Office of Information Technology, in partnership with the Faculty Enhancement Center, presented "Enhanced Student Learning with Web 2.0" during the university's Faculty Enhancement Day.  A buzz was created about using these types of tools for learning.  Support was given to initiate a project for university-wide solution. Copyright: University of Central Oklahoma

Wiki Solution Requirements Must be… Hosted on UCO campus Geared toward education Easy to use Feature rich Able to have public and private pages Integrated with current university systems Secure Cost effective (software, hardware, resources) Copyright: University of Central Oklahoma

Copyright: University of Central Oklahoma Top 3 Choices SocialText Jive Clearspace Atlassian Confluence (selected for UCO) Copyright: University of Central Oklahoma

Atlassian Confluence v2.7 Platform: Solaris Database: Oracle Authentication: Active Directory Access Control Hierarchy/Groups Policies and Procedures: Public vs. Private Authorized Users Usage Policy Training

Copyright: University of Central Oklahoma Wiki Central End Result – Wiki Central Brand name for UCO-hosted Wiki Copyright: University of Central Oklahoma

Copyright: University of Central Oklahoma Structure Wiki Central University of Central Oklahoma Branded Wiki Solution Bronchopedia University Glossary of Terms Other Spaces Learn Team/Research/Collaboration Division/Department Copyright: University of Central Oklahoma

Copyright: University of Central Oklahoma Learn Space This is an example of one of our most active wiki spaces. This is a page in one of the ART class wiki homepages. Students use the wiki functions to write an essay on a particular piece of artwork. The instructor is able to change the page directly, allowing the student to view the edits. They are also allowed to comment on the paper or allow other students to view and make suggestions. Copyright: University of Central Oklahoma

Team or Collaboration Space This an example of a Team collaboration that is not a class. This wiki is a space for one of our biology professors and his research assistants to gather thoughts, post notes or discuss upcoming events regarding their research project. Unlike traditional classes, this wiki remains up semester to semester with the material that has been collected. Copyright: University of Central Oklahoma

Copyright: University of Central Oklahoma Division Space - (OIT) This is an example of using the wiki system for a Information Technology Division purpose. We use the system to publish and revise our Change Management documents, it works very well since it is a localized, shareable space, users are able to add comments and make revisions as necessary. Copyright: University of Central Oklahoma

Copyright: University of Central Oklahoma Benefits Break down barriers to communication and collaboration Decrease in number of e-mails Central repository for sharing information Easy and open access Enhance Learning Environments Collaboration Instructor Feedback Peer Review Spontaneous and Innovative Usage Copyright: University of Central Oklahoma

Challenges and Lessons Learned Getting comfortable with new technology Encouraging collaborative content development Overcoming misconceptions about wikis (Wiki ≠ Wikipedia) Adoption cannot be forced Innovation - surprise how users use wikis Copyright: University of Central Oklahoma

Copyright: University of Central Oklahoma Take Aways Wikis are a great collaborative tool Look beyond the initial scope Identify additional uses or benefits Plan, but be flexible Access, Control, Naming Conventions Outside Users Establish good procedures Openness supports adoption Virtual “Barn Raising” Train and market Copyright: University of Central Oklahoma

Copyright: University of Central Oklahoma Resources Wiki Central http://wiki.uco.edu 21 days of Wiki Adoption http://www.ikiw.org/21days/ WikiPedia Article – Comparison of Software http://en.wikipedia.org/wiki/Comparison_of_wiki_software Atlassian Confluence http://www.atlassian.com/software/confluence/ Copyright: University of Central Oklahoma

Copyright: University of Central Oklahoma Q & A Session Mitchell Green E-Learning Systems Administrator mgreen22@uco.edu Sonya Watkins Director, Technology Resources sewatkins@uco.edu University of Central Oklahoma 100 N. University Drive, Edmond, Oklahoma 73034 405-974-2000 | www.uco.edu Copyright: University of Central Oklahoma

Thank you. Mitchell Green Sonya Watkins University of Central Oklahoma E-Learning Systems Administrator mgreen22@uco.edu Sonya Watkins Director, Technology Resources sewatkins@uco.edu University of Central Oklahoma 100 N. University Drive, Edmond, Oklahoma 73034 405-974-2000 | www.uco.edu Copyright: University of Central Oklahoma